Tech Support Analyst - Second Line Retail IT Expert

Tech Support Analyst - Second Line Retail IT Expert

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
One Stop

At a Glance

  • Tasks: Provide top-notch IT support and resolve technical issues for our retail systems.
  • Company: Join One Stop, a leader in retail technology with a focus on teamwork.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Dynamic role with potential for career advancement in a supportive environment.
  • Why this job: Be the tech hero who keeps our retail operations running smoothly.
  • Qualifications: Strong knowledge of SQL, .NET, Windows, and Office 365 required.

The predicted salary is between 31500 - 38500 Β£ per year.

One Stop is seeking a proactive second-line IT support engineer to maintain business-critical systems across our retail technology estate and to deliver excellent service to colleagues and stakeholders. You will resolve incidents, support head office hardware, software and IT queries, and work with project teams and suppliers to onboard new solutions.

The role requires strong technical knowledge (SQL, .NET, Windows, Office 365), outstanding communication, and flexibility to work out of hours.

Tech Support Analyst - Second Line Retail IT Expert employer: One Stop

One Stop is an excellent employer that prioritises a supportive and dynamic work culture, making it an ideal place for those looking to thrive in a fast-paced retail environment. With opportunities for employee growth and development, you will be part of a team that values your contributions while enjoying the benefits of working in the vibrant community of Bognor Regis. Join us to make a meaningful impact on customer experiences and enjoy a rewarding career with us.

One Stop

Contact Details:

One Stop Recruitment Team

We think you need these skills to ace Tech Support Analyst - Second Line Retail IT Expert

SQL
.NET
Windows
Office 365
Technical Support
Incident Resolution
Communication Skills