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- Tasks: Welcome customers, understand their needs, and ensure a great shopping experience.
- Company: Join One Stop, a leading convenience store brand owned by Tesco.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be part of a community-focused team making a difference every day.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Inclusive workplace with a commitment to accessibility.
The predicted salary is between 10 - 13 £ per hour.
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that bring this to life. In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Make sure Post Office processes and procedures are followed
- Always think 25 when serving age restricted products
- Work as part of a team to complete store duties
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week, One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco. We’re proud to have been accredited Disability Leader Level 3 and we’re committed to providing a fully inclusive and accessible recruitment process.
Please Note: One Stop will only recruit individuals who have passed the school leaver’s age.
One Stop - Post Office Counter Clerk in Sturminster Newton employer: One Stop
Contact Detail:
One Stop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Post Office Counter Clerk in Sturminster Newton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop and Tesco. Understand their values and what makes them tick. This way, you can show off your knowledge and passion during the chat.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations. Role-playing with a friend can help you feel more confident and ready to impress when it’s your turn to shine.
✨Tip Number 3
Dress smartly and be punctual! First impressions matter, so make sure you look the part and arrive on time. It shows that you’re serious about the role and respect the interviewer's time.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details and can consider you for the role. Plus, it’s super easy!
We think you need these skills to ace One Stop - Post Office Counter Clerk in Sturminster Newton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you can bring a warm and friendly welcome to our customers, just like we do at One Stop.
Be a Team Player: Emphasise your ability to work well in a team. At One Stop, we believe that collaboration is key to providing the best shopping experience, so let us know how you’ve contributed to team success in the past.
Know Our Products: Demonstrate your passion and knowledge about retail products and services. We love candidates who are eager to learn and share their insights about what makes a great shopping experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the One Stop family!
How to prepare for a job interview at One Stop
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered at One Stop. Being knowledgeable will not only impress your interviewers but also show that you're genuinely interested in helping customers find what they need.
✨Practice Your Customer Service Skills
Since this role is all about customer interaction, practice how you would greet and assist customers. Role-playing with a friend can help you feel more comfortable and confident in delivering a warm welcome and addressing customer needs during the interview.
✨Show Team Spirit
One Stop values teamwork, so be prepared to discuss examples of how you've worked well in a team before. Think of specific situations where you contributed to a group effort, as this will demonstrate your ability to collaborate effectively in a store environment.
✨Dress Smartly and Arrive on Time
First impressions matter! Make sure you dress smartly for the interview and arrive on time. This shows respect for the interviewers' time and reflects the professional image that One Stop aims to project to its customers.
