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- Tasks: Welcome customers, understand their needs, and ensure a great shopping experience.
- Company: Join One Stop, a leading convenience store chain owned by Tesco.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be part of a community-focused team making a difference every day.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Inclusive workplace with a commitment to accessibility.
The predicted salary is between 1200 - 1600 £ per month.
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that bring this to life. In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Make sure Post Office processes and procedures are followed
- Always think 25 when serving age restricted products
- Work as part of a team to complete store duties
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week, One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco. We’re proud to have been accredited Disability Leader Level 3 and we’re committed to providing a fully inclusive and accessible recruitment process.
Please Note: One Stop will only recruit individuals who have passed the school leaver’s age.
One Stop - Post Office Counter Clerk in Portsmouth employer: One Stop
Contact Detail:
One Stop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Post Office Counter Clerk in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop and Tesco. Understand their values and what makes them tick. This way, you can show off your knowledge and passion during the chat!
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories to highlight your friendly approach.
✨Tip Number 3
Dress smartly and be punctual! First impressions matter, so make sure you look the part when you arrive for your interview. Being on time shows that you’re reliable and ready to serve, just like you would in the store.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details and can consider you for the role. Plus, it shows you’re keen to join the One Stop family!
We think you need these skills to ace One Stop - Post Office Counter Clerk in Portsmouth
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Mention your experience with customer service and teamwork, as these are key for the Post Office Counter Clerk role.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make sure your writing is clear. Use bullet points if it helps to organise your thoughts and make it easy for us to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at One Stop
✨Know the Company
Before your interview, take some time to research One Stop Stores. Understand their mission to serve local shoppers and how they operate within the Tesco family. This knowledge will help you connect your answers to their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you can create a warm and welcoming environment, just like One Stop aims to do every day.
✨Team Player Mindset
One Stop emphasises teamwork, so be prepared to talk about your experience working in a team. Share examples of how you've collaborated with others to achieve a common goal, and highlight your willingness to roll up your sleeves and help out wherever needed.
✨Dress Smartly and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed smartly for your interview. This shows respect for the interviewers and reflects the professional image that One Stop wants to project to its customers.