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For Companies At a Glance
- Tasks: Lead a team in a dynamic retail environment, ensuring excellent customer service and store operations.
- Company: Join One Stop, a vibrant part of Tesco, serving communities across Great Britain.
- Benefits: Enjoy discounts at One Stop, Tesco, and more, plus flexible working options and health support.
- Why this job: Be part of a supportive team that values customers and community, with opportunities for personal growth.
- Qualifications: Must be school leaver age; experience in retail or leadership is a plus.
- Other info: Keyholder responsibilities may include managing Post Office operations.
The predicted salary is between 24000 - 36000 £ per year.
One Stop • waterlooville • Apply by 15-May-2025 What is in it for you
Job Description
We’re looking for a Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will be working in a fast paced retail environment where no day is the same.
You will take ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store that exceeds customer expectations.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback
You will have a great understanding of how your store is performing and be the specialist in delivering practical actions for its improvement by taking a hands on approach.
With your guidance, your store will always remain a safe place to work and shop.
You will be Responsible For
As a Shift Leader I always champion One Stop’s Core Purpose and Values
Core Purpose
Serving our customers, communities and planet a little better every day.
Values
• Our customers are at the heart of everything we do
• We treat each other how they like to be treated
• We work together as one team
• We make thing’s easier
About us
One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.
The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need.
In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast.
One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire).
With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work.
Please Note
One Stop will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please
At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:
One Stop - Shift Leader employer: One Stop
Contact Detail:
One Stop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Shift Leader
✨Tip Number 1
Familiarise yourself with One Stop's core values and purpose. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially focusing on customer service and teamwork.
✨Tip Number 2
Gain a solid understanding of retail operations and the specific challenges faced by shift leaders. This knowledge will help you engage in meaningful conversations about improving store performance and enhancing customer experience.
✨Tip Number 3
Network with current or former employees of One Stop to gain insights into the company culture and expectations for a Shift Leader. This can provide you with valuable information that can set you apart during the selection process.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences where you've successfully led a team or improved service delivery. Highlighting these instances will showcase your leadership skills and ability to drive results in a fast-paced environment.
We think you need these skills to ace One Stop - Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Leader at One Stop. Tailor your application to highlight relevant experiences that demonstrate your ability to meet these requirements.
Highlight Leadership Skills: Emphasise your leadership and team coordination skills in your CV and cover letter. Provide specific examples of how you've successfully managed teams or improved customer service in previous roles.
Showcase Customer Focus: Since customer satisfaction is key, include examples of how you've prioritised customer needs in past positions. Mention any initiatives you’ve led that enhanced the customer experience.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at One Stop
✨Understand the Role
Make sure you have a clear understanding of what a Shift Leader does at One Stop. Familiarise yourself with the responsibilities listed in the job description, such as coordinating the team and ensuring customer satisfaction.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to motivate others and handle operational queries, as these are key aspects of the role.
✨Emphasise Customer Focus
Since customer service is at the heart of One Stop's values, be ready to discuss how you've prioritised customer needs in previous roles. Share specific instances where you resolved customer issues or improved service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the store's operations, team dynamics, and community involvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
