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- Tasks: Welcome customers, understand their needs, and ensure a great shopping experience.
- Company: Join One Stop, a leading convenience store chain owned by Tesco.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be part of a community-focused team making a difference every day.
- Qualifications: Passion for customer service and teamwork.
- Other info: Inclusive recruitment process with opportunities for all.
The predicted salary is between 20000 - 30000 £ per year.
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life. In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Make sure Post Office processes and procedures are followed
- Always think 25 when serving age restricted products
- Work as part of a team to complete store duties
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week. One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco. With our stores situated throughout England and Wales, there’s sure to be a One Stop near where you live or work.
We’re proud to have been accredited Disability Leader Level 3 and we’re committed to providing a fully inclusive and accessible recruitment process.
Please Note: One Stop will only recruit individuals who have passed the school leaver’s age.
One Stop - Post Office Counter Clerk employer: One Stop
Contact Detail:
One Stop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Post Office Counter Clerk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop and Tesco. Understand their values and what makes them tick. This way, you can show how you fit into their culture and how you can contribute to making customers' shopping experiences even better.
✨Tip Number 2
Practice your customer service skills! Since this role is all about greeting and helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Dress smartly and be punctual! First impressions matter, especially in retail. Make sure you arrive on time and are dressed appropriately for the interview. It shows that you take the opportunity seriously and are ready to represent One Stop well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the One Stop website. This not only streamlines the process but also shows your enthusiasm for joining our team. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace One Stop - Post Office Counter Clerk
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. We love seeing how your skills match what we're looking for, so connect the dots for us!
Show Your Passion for Customer Service: Since this role is all about making customers feel welcome, share any experiences you have in customer service. We want to see your enthusiasm for helping others and creating a great shopping experience.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at One Stop
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by One Stop. Being able to discuss specific items and their benefits will show your passion and knowledge, which is key for this role.
✨Practice Your Customer Service Skills
Think of scenarios where you might need to assist customers. Practising how you would greet them, listen to their needs, and provide solutions will help you demonstrate your customer service skills during the interview.
✨Dress Smartly and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed smartly for the interview. This shows that you respect the opportunity and understand the importance of being presentable in a customer-facing role.
✨Show Team Spirit
One Stop values teamwork, so be prepared to discuss examples of how you've worked well in a team before. Highlighting your ability to collaborate and support colleagues will resonate well with the interviewers.
