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- Tasks: Welcome customers, understand their needs, and ensure a great shopping experience.
- Company: Join One Stop, a leading convenience store chain owned by Tesco.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be part of a community-focused team making a difference every day.
- Qualifications: Passion for customer service and teamwork.
- Other info: Inclusive recruitment process with opportunities across England and Wales.
The predicted salary is between 20000 - 30000 £ per year.
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life. In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Make sure Post Office processes and procedures are followed
- Always think 25 when serving age restricted products
- Work as part of a team to complete store duties
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week, One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco. With our stores situated throughout England and Wales, there’s sure to be a One Stop near where you live or work.
We’re proud to have been accredited Disability Leader Level 3 and we’re committed to providing a fully inclusive and accessible recruitment process.
Please Note: One Stop will only recruit individuals who have passed the school leaver’s age.
One Stop - Post Office Counter Clerk in Leeds employer: One Stop
Contact Detail:
One Stop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Post Office Counter Clerk in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop and Tesco. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress smartly and arrive on time! First impressions matter, especially in retail. Make sure you look presentable and are punctual for your interview. It shows that you respect the opportunity and are ready to serve customers right from the start.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the One Stop careers page and submit your application there. It’s the best way to ensure your application gets noticed by the right people!
We think you need these skills to ace One Stop - Post Office Counter Clerk in Leeds
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got a knack for greeting customers or keeping shelves stocked, shout about it! We love seeing how you fit into our One Stop family.
Keep It Clear and Concise: While we appreciate a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at One Stop
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by One Stop. Being able to discuss specific items and their benefits will show your passion and knowledge, which is key for this role.
✨Practice Your Customer Service Skills
Think about scenarios you might encounter while working at One Stop. Prepare examples of how you would greet customers, handle queries, or resolve issues. This will help you demonstrate your customer service skills during the interview.
✨Dress Smartly and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed smartly for the interview. This reflects your professionalism and readiness to represent the One Stop brand.
✨Show Team Spirit
One Stop values teamwork, so be ready to discuss how you work well with others. Share examples from past experiences where you collaborated effectively with colleagues to achieve a common goal.