At a Glance
- Tasks: Deliver top-notch customer service, manage stock, and handle payments.
- Company: Leading retail chain with a strong community focus.
- Benefits: Flexible hours, employee discounts, and opportunities for growth.
- Why this job: Join a vibrant team and make a difference in your community.
- Qualifications: Customer service experience and excellent communication skills.
- Other info: Fun work environment with chances to participate in local events.
The predicted salary is between 24000 - 36000 £ per year.
A leading retail chain in the United Kingdom seeks a Customer Service Assistant for their Kesgrave location. The role involves providing exceptional customer service, handling various store activities including stocking and payment processing, and contributing to community events.
Candidates should have experience in customer service and the ability to maintain safety standards. This position requires strong interpersonal skills and a passion for serving customers effectively.
Retail Customer Service Specialist — Tills & Stock in Kesgrave employer: One Stop
Contact Detail:
One Stop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Specialist — Tills & Stock in Kesgrave
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a customer. This will help us see how you can contribute to our team!
✨Tip Number 2
Practice your interpersonal skills before the interview. Role-play with a friend or family member to get comfortable discussing how you handle various customer scenarios. Remember, we’re looking for someone who can connect with customers effortlessly!
✨Tip Number 3
Don’t forget to research our company culture and values! Understanding what we stand for will help you align your answers with our mission during the interview. It shows us that you’re genuinely interested in being part of our team.
✨Tip Number 4
Apply through our website for the best chance at landing the job! It’s the quickest way for us to see your application and get you in for an interview. Plus, it shows you’re proactive and eager to join our retail family!
We think you need these skills to ace Retail Customer Service Specialist — Tills & Stock in Kesgrave
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your interpersonal skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your passion for retail and how you can contribute to our community events.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid slang. We want to get a sense of your personality while also knowing you take this opportunity seriously.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at One Stop
✨Know the Company Inside Out
Before your interview, do some homework on the retail chain. Understand their values, mission, and any recent news or community events they’ve been involved in. This will show your genuine interest and help you connect your answers to their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about times you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or manage multiple tasks at once. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part and Be Professional
Even though it’s a retail position, dressing smartly can make a great first impression. Aim for a neat and professional appearance that reflects the company’s image. Also, remember to arrive on time and be polite to everyone you meet – it all counts!