At a Glance
- Tasks: Welcome customers, understand their needs, and ensure a fantastic shopping experience.
- Company: Join One Stop Stores, a leading convenience store chain in the UK.
- Benefits: Enjoy discounts, free eye tests, great holidays, and career development opportunities.
- Other info: Flexible hours and a commitment to inclusivity in the workplace.
- Why this job: Be part of a friendly team making a real difference in your community.
- Qualifications: Passion for customer service and teamwork is essential.
The predicted salary is between 20000 - 25000 £ per year.
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community, we really can achieve this but it’s our colleagues in store that bring this to life.
In this role, you will:
- Greet and welcome our customers warmly
- Chat with customers to find out their shopping needs
- Sell the right products to them and make their shopping experience a great one
- Be a team player, ensuring that your store is always looking great, with the right products on the shelves and fantastic services on offer
You will need to:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Make sure Post Office processes and procedures are followed
- Always think 25 when serving age-restricted products
- Work as part of a team to complete store duties
What’s in it for you?
- 10% Discount in One Stop & Tesco stores
- Discounted Tesco pharmacy services
- Discounted shopping website
- Free eye tests
- A great holiday package
- A commitment to your career development
- Community involvement and charity work
- Pension Scheme
One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.
One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.
About Us: One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week, One Stop aims to meet the needs of all its local customers.
We’re proud to have been accredited Disability Leader Level 3 and we’re committed to providing a fully inclusive and accessible recruitment process.
Please Note: One Stop will only recruit individuals who have passed the school leaver’s age.
In-Store Counter Clerk — Friendly Customer Service in Warrington employer: One Stop Stores Ltd
One Stop Stores Ltd is an excellent employer that prioritises community engagement and employee well-being in Blandford Forum. With flexible working hours and a commitment to diversity, we foster a supportive work culture where every team member can thrive and grow. Join us to be part of a dynamic retail environment that values exceptional service and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Counter Clerk — Friendly Customer Service in Warrington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop Stores. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their community-focused vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about friendly interactions, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress smartly and arrive on time! First impressions matter, especially in a customer-facing role. Make sure you look the part and are punctual, showing that you’re ready to roll up your sleeves and get stuck in.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and you can keep an eye on any updates regarding your application status.
We think you need these skills to ace In-Store Counter Clerk — Friendly Customer Service in Warrington
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your passion for being part of the community.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've provided great customer service or worked well in a team – it’ll make you stand out!
Keep It Clear and Concise:We appreciate a straightforward approach, so keep your application clear and to the point. Use simple language and avoid jargon – we want to understand your experience without any confusion!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and securely. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at One Stop Stores Ltd
✨Know the Company
Before your interview, take some time to research One Stop Stores. Understand their mission to serve local shoppers and how they operate within the community. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about friendly customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about times when you listened to their needs and provided solutions. This will demonstrate your ability to create a great shopping experience.
✨Dress Smartly and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed smartly for your interview. This shows respect for the interviewers and reflects the professional image One Stop Stores wants to project to its customers.
✨Be a Team Player
During the interview, highlight your ability to work well in a team. Share examples of how you've collaborated with others in previous roles to achieve common goals. This is crucial for maintaining the store's appearance and ensuring fantastic service, which is at the heart of One Stop's operations.