At a Glance
- Tasks: Be the go-to person for new retailers, managing enquiries and supporting store launches.
- Company: Join One Stop, a diverse and inclusive workplace that values every individual.
- Benefits: Enjoy flexible working, competitive benefits, and a supportive environment.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact by helping new stores thrive in a dynamic role.
- Qualifications: Organised, proactive, and great at multitasking with effective communication skills.
The predicted salary is between 25000 - 30000 € per year.
We are seeking a highly organised and proactive individual to act as the first point of contact for prospective One Stop retailers, managing enquiries, supporting store onboarding and launches, maintaining accurate records, and providing essential administrative support to ensure smooth day-to-day operations across the business.
You will be responsible for:
- Being the first point of contact for retailers interested in joining One Stop by phone, email and the website.
- Ensuring the prospective retailers meet our criteria.
- Logging enquiries on a shared document and updating recruiters on new enquiries, ensuring information is correct and kept up to date.
- Ordering and packing equipment for ‘store in a box’ including laminating documents, organising uniforms and ordering point of sale for new stores.
- Processing store creates, closures and transfers and communicating these with the relevant colleagues.
- Actioning the standard rebate scores each month and sharing these with the finance team.
- Booking hotels for colleagues and franchisees where applicable.
- Actioning any changes to the all-store list.
- Supporting the wider support and community teams with a variety of tasks that enable them to perform more effectively.
- Reviewing and supporting with the monthly franchise news document.
- Dealing with all POP requests.
You will need:
- Building trust with Franchisees and colleagues.
- Effective Communication - representing the business professionally.
- PC Literate.
- Ability to multitask.
- An understanding of store procedures and operations.
- Organised and methodical.
- Understanding of Hubspot.
Flexible Working: We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Benefits: At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.
Diversity & Inclusion at One Stop: At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values. As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed.
Our six colleague networks: Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves.
One Stop - Franchise Administrator in Walsall employer: One Stop Stores Ltd
One Stop is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture that values diversity and inclusion. With flexible working options and a commitment to professional development, team members can thrive in their roles while contributing to a dynamic environment that celebrates unique perspectives. Located in a vibrant community, One Stop provides a range of benefits that enhance both personal and professional life, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land One Stop - Franchise Administrator in Walsall
✨Tip Number 1
Get to know the company inside out! Research One Stop's values, culture, and what they stand for. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about how your skills in organisation and communication can shine through. We want to see how you can be the first point of contact that franchisees love!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the One Stop family!
We think you need these skills to ace One Stop - Franchise Administrator in Walsall
Some tips for your application 🫡
Be Organised:Show us your organisational skills right from the start! Make sure your CV and cover letter are neatly formatted, easy to read, and tailored to the Franchise Administrator role. Highlight your experience with managing enquiries and maintaining records.
Communicate Clearly:Effective communication is key in this role, so let that shine through in your application. Use clear and concise language, and don’t forget to showcase any relevant experience you have in representing a business professionally.
Show Your Proactivity:We love proactive individuals! In your application, share examples of how you've taken initiative in previous roles, whether it’s supporting onboarding processes or managing multiple tasks at once. This will help us see how you can contribute to our smooth day-to-day operations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company culture there!
How to prepare for a job interview at One Stop Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Franchise Administrator. Familiarise yourself with tasks like managing enquiries and supporting store onboarding. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the job requires a highly organised individual, prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate records. Be ready to discuss how you prioritise tasks and ensure smooth operations.
✨Communicate Effectively
Effective communication is key for this role. Practice articulating your thoughts clearly and professionally. You might want to prepare answers to common questions about how you would handle enquiries or support franchisees, showcasing your ability to represent the business well.
✨Be Ready to Discuss Flexibility
One Stop values flexible working, so be prepared to talk about your own needs and how they align with the company's approach. Think about how you can adapt to different situations and support the team while maintaining a work-life balance.
