At a Glance
- Tasks: Lead daily store operations and manage a team in a dynamic retail environment.
- Company: Join One Stop, a vibrant subsidiary of Tesco focused on community and customer service.
- Benefits: Enjoy a supportive work culture with opportunities for growth and development.
- Why this job: Be part of a team that values colleague experience and customer satisfaction every day.
- Qualifications: Experience in retail management and a passion for leading teams is essential.
- Other info: Must pass a Post Office background check if applicable.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a Store Managerto join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you will be working in a fast paced retail environment where no day is the same.
You will be responsible for the overall daily operations of your store,ensuring efficiency and profitability.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be responsible for
I lead and line manage a team of Shift Leaders and colleagues in one store, ensuring I spend regular quality time with them on shift. I personally know all of my colleagues and I understand how people feel about working within my store through talking and listening. I lead and enable a culture where colleague experience is at the heart of everything we do. I am curious and role model a self-serve culture, I am confident that I can use the tools available to me to resolve any queries and encourage my team to do the same. I lead a culture where we get the basics right first time, this includes ensuring colleagues are trained, have a warm welcome to Onestop, we are compliant in all aspects of pay and employment compliance and colleagues have the tools to do their job. I also, look after the safety, health and wellbeing of my colleagues by supporting them to be at work. I continually review the shape and capability of my team to ensure our workforce is future fit
through inspiring great performance and supporting your performance to create a high performing team. I complete all people leadership tasks for my team including absence management and solving problems I recognise my teams’ contribution and performance and celebrate with them regularly. I understand what the resource needs are for my store, spotting and developing talent internally and externally recruiting the best people in the industry. I ensure my talent pipeline is diverse and inclusive to reflect the community I serve. I manage all KPIs for my store, sharing ideas with other Store Managers in my area in order to maximise growth and profitability. My performance is measured through day job activities, my strategic objectives, myself and my impact on others. I am responsible for the operation of all services in my store including, post office local, EvRi and vending I am responsible for implementing business changes and new ways of working in
my store. I ensure I resource my store within my labour budget to ensure it remains open for trading and compliant. I ensure candidate care is a priority and recruitment principles are followed. I ensure customers in my store have a great shopping trip and as a business we bring benefit to the local communities through trusted partnerships. I coach my team daily to deliver a great shopping trip and excellent retail store standards I continually review local competitor activity to understand the threats/opportunities and turn my insight into action. I ensure customers and colleagues in my store go home safely everyday by leading a robust health and safety culture, reviewing preventable incidents, accidents and audit performance. I support my team with completing tasks such as, serving customers, replenishment of stock, completing safe and legal routines, as well as my line management responsibilities. I am the DPS/Premises holder and I
am responsible for the sale of all alcohol from my store If this store has a Post Office Local, You will be responsible for operating and managingall Post Office processestherefore you will need to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’
One Stop Store Manager Chesterfield employer: One Stop Stores Ltd
Contact Detail:
One Stop Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop Store Manager Chesterfield
✨Tip Number 1
Familiarize yourself with the specific operations of One Stop and Tesco. Understanding their business model and customer service philosophy will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in a retail environment. Highlight your experience in coaching and developing staff, as this is crucial for the Store Manager role.
✨Tip Number 3
Research local competitors and be ready to discuss how you would leverage insights from competitor activity to improve store performance. This shows your proactive approach to maximizing growth and profitability.
✨Tip Number 4
Prepare to discuss your strategies for maintaining a safe and compliant work environment. Emphasizing your commitment to health and safety will resonate well with the responsibilities outlined in the job description.
We think you need these skills to ace One Stop Store Manager Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to improve store operations and enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the One Stop brand. Mention how your leadership style aligns with their focus on colleague experience and customer satisfaction.
Showcase Your Leadership Skills: In your application, emphasize your experience in managing teams, training staff, and fostering a positive work environment. Provide examples of how you've successfully led teams to achieve KPIs and improve store performance.
Highlight Your Problem-Solving Abilities: Discuss specific challenges you've faced in previous roles and how you resolved them. This could include managing staffing issues, improving safety protocols, or enhancing customer service standards.
How to prepare for a job interview at One Stop Stores Ltd
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to share examples of how you've successfully managed and motivated a team in the past. Highlight your ability to coach and develop others.
✨Understand the Business Metrics
Familiarize yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you have used data to drive profitability and improve store operations in previous roles.
✨Emphasize Customer-Centric Approach
Since customer service is at the heart of the role, prepare to discuss specific strategies you've implemented to enhance customer experience. Share any feedback or results that demonstrate your success in this area.
✨Demonstrate Safety Awareness
Health and safety are crucial in retail. Be ready to talk about your experience with maintaining a safe working environment and how you've handled incidents or compliance issues in the past.