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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail environment and enhance customer experiences.
- Company: Join One Stop, a friendly subsidiary of Tesco, committed to community and customer service.
- Benefits: Enjoy flexible working, competitive pay, and a range of employee benefits.
- Why this job: Make a real impact in your community while developing leadership skills.
- Qualifications: Strong communication, teamwork, and problem-solving skills are essential.
- Other info: Be part of a diverse and inclusive workplace that values your contributions.
The predicted salary is between 24000 - 36000 £ per year.
Shift Leader – One Stop Stores Ltd
We’re looking for a Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader you will work in a fast‑paced retail environment where no day is the same and you will take ownership of store activities by running duty shifts, co‑ordinating a team to deliver a clean and full store that exceeds customer expectations.
Responsibilities
- Coordinate the team to deliver the easiest shopping trip in the community.
- Opening/closing the store and completing duty cover, ensuring decisions are right for customers, colleagues and safety.
- Act as the go‑to person for colleagues in the absence of the Store Manager for day‑to‑day operational queries.
- Support the Store Manager to co‑ordinate seasonal, community and charity events, creating a great inclusive atmosphere.
- Maintain store cleanliness, presentation and product replenishment priorities.
- Manage point‑of‑sale and shelf edge labels, removing overcharges and preventing reoccurrence.
- Proactively manage queues to deliver a great shopping trip.
- Co‑ordinate breaks and daily priorities, keeping the team informed.
- Deliver communication to the team and look for ways to simplify operations.
- Recognise and celebrate colleagues giving great service, resolving colleague queries and ensuring the store is staffed appropriately.
- Act as a recognised Keyholder for the store, attending alarm call outs for safety and security.
Benefits & Flexible Working
One Stop is committed to making everyday life easier for our customers and our colleagues. We offer flexible working options for every career stage and a wide range of benefits. To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.
Community Involvement
We pride on giving back to the community. Over the past decade we have raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio.
Diversity & Inclusion
One Stop welcomes everyone. We celebrate unique backgrounds, perspectives and experiences and offer reasonable adjustments throughout the recruitment process to ensure every candidate has a fair opportunity to succeed.
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One Stop - Shift Leader employer: One Stop Stores Ltd
Contact Detail:
One Stop Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Shift Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out One Stop's social media and website. Understanding their values and community involvement will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Shift Leader, you'll need to coordinate a team and resolve queries. Try role-playing common scenarios with a friend to boost your confidence and get comfortable with the lingo.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've tackled challenges head-on. Be ready to share these stories during your interview to demonstrate your adaptability and teamwork.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the team dynamics or how they celebrate successes. This shows you're engaged and eager to be part of the One Stop family. And remember, apply through our website for the best chance!
We think you need these skills to ace One Stop - Shift Leader
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you care about delivering great service. Share examples of how you've gone the extra mile for customers in the past – we love to see that enthusiasm!
Highlight Your Teamwork Skills: As a Shift Leader, you'll be coordinating a team, so make sure to emphasise your teamwork experience. Talk about times when you've successfully worked with others to achieve a common goal – it’ll show us you’re a great fit!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points if necessary to highlight your key skills and experiences – it makes it easier for us to see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at One Stop Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Leader at One Stop. Familiarise yourself with the key tasks like coordinating the team, managing store operations, and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service. Highlighting these skills will show that you can take ownership and guide your colleagues effectively.
✨Emphasise Customer Focus
One Stop prides itself on excellent customer service. Be ready to discuss how you've put customers first in previous roles. Share specific instances where you went above and beyond to resolve customer queries or improve their shopping experience. This will align perfectly with the company's values.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store culture, or upcoming community events. This not only shows your enthusiasm but also helps you gauge if One Stop is the right fit for you. Plus, it demonstrates your proactive approach to understanding the role better.
