At a Glance
- Tasks: Be the go-to person for new retailers, managing enquiries and supporting store launches.
- Company: Join One Stop, a supportive and flexible workplace that values its team.
- Benefits: Enjoy flexible working, competitive pay, and a range of employee benefits.
- Other info: Embrace a dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in helping new stores thrive while developing your skills.
- Qualifications: Strong communication skills, PC literacy, and a knack for organisation.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a highly organised and proactive individual to act as the first point of contact for prospective One Stop retailers, managing enquiries, supporting store onboarding and launches, maintaining accurate records, and providing essential administrative support to ensure smooth day-to-day operations across the business.
You will be responsible for:
- Being the first point of contact for retailers interested in joining One Stop by phone, email and the website.
- Ensuring the prospective retailers meet our criteria.
- Logging enquiries on a shared document and updating recruiters on new enquiries, ensuring information is correct and kept up to date.
- Ordering and packing equipment for ‘store in a box’ including laminating documents, organising uniforms and ordering point of sale for new stores.
- Processing store creates, closures and transfers and communicating these with the relevant colleagues.
- Actioning the standard rebate scores each month and sharing these with the finance team.
- Booking hotels for colleagues and franchisees where applicable.
- Actioning any changes to the all-store list.
- Supporting the wider support and community teams with a variety of tasks that enable them to perform more effectively.
- Reviewing and supporting with the monthly franchise news document.
- Dealing with all POP requests.
You will need:
- Building trust with Franchisees and colleagues.
- Effective Communication - representing the business professionally.
- PC Literate.
- Ability to multitask.
- An understanding of store procedures and operations.
- Organised and methodical.
- An understanding of Hubspot.
Flexible Working
We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Benefits
At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.
One Stop - Franchise Administrator employer: One Stop Stores Ltd
At One Stop, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values flexibility and personal growth. Our team members enjoy a range of benefits designed to enhance their well-being and career development, making it an ideal place for those looking to make a meaningful impact in the retail sector. Located in a vibrant community, we foster an environment where every colleague can thrive and contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land One Stop - Franchise Administrator
✨Tip Number 1
Make sure you know the ins and outs of One Stop. Research our values, mission, and what we stand for. This will help you connect with us during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As the first point of contact, you'll need to represent us professionally. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Get organised! Use tools like calendars or task lists to manage your time effectively. Being methodical will not only help you in the role but also impress us during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the One Stop family.
We think you need these skills to ace One Stop - Franchise Administrator
Some tips for your application 🫡
Be Organised:Show us your organisational skills right from the start! Make sure your CV and cover letter are neatly formatted, easy to read, and tailored to the role. Highlight your experience in managing enquiries and supporting onboarding processes.
Communicate Effectively:Since you'll be the first point of contact for prospective retailers, it's crucial to demonstrate your communication skills. Use clear and professional language in your application, and don’t forget to mention any relevant experience you have in customer service or administrative roles.
Show Your Proactivity:We love a proactive attitude! In your application, share examples of how you've taken initiative in previous roles. Whether it’s streamlining processes or tackling challenges head-on, we want to see that you’re ready to jump in and make things happen.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at One Stop Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Franchise Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing enquiries and supporting store onboarding. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the role requires a highly organised individual, be prepared to discuss your organisational strategies. Bring examples of how you've managed multiple tasks or projects in the past. You could even mention tools or methods you use to stay organised, which will highlight your proactive nature.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, remember to listen actively and respond thoughtfully to questions. This will not only showcase your communication skills but also build trust with the interviewer.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle real-life situations. Think about potential challenges you might face as a Franchise Administrator and prepare responses that demonstrate your ability to multitask and adapt to changing circumstances.
