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- Tasks: Welcome customers, understand their needs, and ensure a great shopping experience.
- Company: Join One Stop, a leading convenience store in the UK, part of the Tesco family.
- Benefits: Enjoy discounts, a great holiday package, and career development opportunities.
- Other info: Flexible hours and a commitment to inclusivity in hiring.
- Why this job: Be part of a friendly team making a real difference in your community.
- Qualifications: Passion for customer service and teamwork is essential.
The predicted salary is between 18000 - 24000 £ per year.
At One Stop Stores we aim to serve local shoppers a little better every day. Being part of the local community, it’s our colleagues in store that bring this to life.
In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.
You will be responsible for:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Make sure Post Office processes and procedures are followed
- Always think 25 when serving age restricted products
- Work as part of a team to complete store duties
Benefits:
- 10% Discount in One Stop & Tesco stores
- Discounted Tesco pharmacy services
- Discounted shopping website
- Free eye tests
- A great holiday package
- A commitment to your career development
- Community involvement and charity work
- Pension Scheme
Note: One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.
One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. We encourage you to submit your application as soon as you can.
About Us: One Stop Stores Ltd is a leading organisation in the UK Convenience Store market. We are owned by Tesco PLC but operated as a separate business. One Stop operates over 850 shops with a focus on being the best store for customers in the neighbourhood, open 7 days a week. Since 2003 we have been a subsidiary of Tesco. Our stores are across England and Wales.
We’re proud to have been accredited Disability Leader Level 3 and committed to an inclusive and accessible recruitment process.
One Stop - Post Office Counter Clerk in Balsall Common employer: One Stop Stores Ltd
Contact Detail:
One Stop Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Post Office Counter Clerk in Balsall Common
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop. Understand their values and what makes them tick. This way, you can show off your knowledge and passion for the role during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories to highlight your skills.
✨Tip Number 3
Dress smartly and be punctual! First impressions matter, so make sure you look the part when you arrive for your interview. Being on time shows that you’re reliable and ready to serve customers right from the get-go.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the One Stop site. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that job!
We think you need these skills to ace One Stop - Post Office Counter Clerk in Balsall Common
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and community spirit.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've worked in retail or have great customer service skills, shout about it! We love seeing how you can bring value to our team.
Show Your Team Spirit: Since being a team player is key for us, mention any experiences where you’ve worked well with others. Whether it’s in a job or a group project, we want to know how you contribute to a positive team environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at One Stop Stores Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered at One Stop. Being knowledgeable will not only impress your interviewers but also show that you're genuinely interested in helping customers find what they need.
✨Practice Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Practising these scenarios can help you articulate your skills during the interview.
✨Dress Smartly and Be Punctual
First impressions matter! Make sure you arrive on time and dress smartly for your interview. This shows respect for the opportunity and reflects the professional image One Stop aims to project.
✨Show Team Spirit
One Stop values teamwork, so be prepared to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a common goal, as this will demonstrate your ability to fit into their team-oriented culture.