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- Tasks: Lead non-clinical departments and enhance patient experience in a dynamic healthcare setting.
- Company: Join One Stop Healthcare, a forward-thinking private hospital in Hemel Hempstead.
- Benefits: Enjoy 33 days annual leave, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on healthcare while working with a supportive and collaborative team.
- Qualifications: Degree-level education and extensive healthcare management experience required.
- Other info: Be part of a mission-driven organisation that values people and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an Operations Director to join our Operations team based in Hemel Hempstead. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus benefits.
About Us
At One Stop Healthcare, we’re more than a private hospital — we’re a team of people united by one shared purpose: to enrich healthcare - for our patients, our people and our community. Based in Hemel Hempstead, we bring together world‑class expertise with cutting‑edge medical technology to offer a wide range of services under one roof, including GP, dental, physiotherapy, diagnostic imaging and day surgery, making high‑quality care more connected and accessible for everyone.
What truly sets us apart is how we care. As a people business, the patient is at the heart of everything we do. We take pride in being there for our patients and each other: in person, in time and on site. We build real relationships, take the initiative, and always act with compassion and integrity. Before we do anything, you will always find us safe, proactive and personal — these are the foundations we are built on.
Working with us means joining a growing, forward‑thinking organisation that values people as much as technology. You’ll be part of a supportive, collaborative team where every role matters, and every idea is heard. Together, we’re shaping a more dependable, dynamic, and personal approach to private healthcare - 7 days a week, 365 days a year.
If this sounds like the place where you can bring your best, we’d love to hear from you.
About The Role
Your responsibilities will include:
- As an integral part of the Senior Leadership Team at One Stop Healthcare's Hemel Hempstead Private Hospital you will take responsibility for all our non‑clinical departments.
- You will lead in the patient experience to excel, support the development of the overall strategy and be accountable for ensuring operational performance with a focus on service excellence.
- You will contribute to our vision to enrich Healthcare and lead a range of non‑clinical services across your hospital to deliver the highest standards of performance and customer service to all key stakeholders.
About You
The ideal candidate will have the following qualifications, skills and experience:
- Professional knowledge acquired through degree, supplemented by specialist training to doctorate or equivalent level, management qualification or equivalent experience.
- Extensive knowledge of the Private Sector with up to date knowledge of medical/surgical services.
- Significant experience within the Healthcare sector at very senior manager level including responsibility for strategic planning and budgetary control for group of complex care pathways.
- Experience of leading and delivering Programmes of change within a clinical setting.
For full details, please refer to the job description and person specification attached.
Benefits We Offer
We are dedicated to making a positive impact on the lives of those around us - for our staff as well as our patients. To deliver outstanding healthcare our staff are one of the most important factors in our success.
We recognise that what’s important in work goes far beyond pay - including the environment you work in, the people you work with and the benefits and opportunities that come as part of a total reward package.
We are committed to enabling you to do the job you have been trained for in a superb environment with the best facilities and equipment available. We want our team to feel valued and have the opportunity to develop and grow with us, so we offer balanced rewards to support your current and future career.
Benefits include: 33 days annual leave inc of
Operations Director in Hemel Hempstead employer: One Stop Healthcare
Contact Detail:
One Stop Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at One Stop Healthcare. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research One Stop Healthcare’s values and recent developments. Show us you’re not just another candidate but someone who truly gets what we’re about.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your experience and how it aligns with our mission to enrich healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Operations Director in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Healthcare: When writing your application, let your passion for healthcare shine through. We want to see how you connect with our mission to enrich healthcare for patients and the community. Share personal experiences or insights that highlight your commitment to this field.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Operations Director role. Highlight relevant experience in non-clinical departments and any leadership roles you've held. We love seeing how your background aligns with our values and the specific responsibilities of the position.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at One Stop Healthcare!
How to prepare for a job interview at One Stop Healthcare
✨Know the Company Inside Out
Before your interview, take some time to research One Stop Healthcare. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Behavioural Questions
Given the focus on leadership and patient experience, be ready to discuss your past experiences in similar roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you've led change and improved service excellence in previous positions.
✨Showcase Your Strategic Vision
As an Operations Director, you'll need to demonstrate your ability to think strategically. Prepare to discuss your vision for operational performance and how you would contribute to enriching healthcare at One Stop. Think about specific initiatives or changes you've implemented in the past that align with their goals.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current challenges in non-clinical departments or how they measure success in patient experience. This shows you're not just interested in the role, but also in contributing to their ongoing success.
