Operations Director in Andover

Vision: We are one church family across Andover seeking the presence of God, rooted in Word, Spirit and Sacrament, and sent to make disciples, plant congregations, and seek the good for our town and villages.

Context: The Parish of Andover is a growing multi-site church serving the town and surrounding villages through several congregations of a variety of traditions. We are committed to mission, discipleship, evangelism, church planting, raising leaders and social transformation. We have an extensive social action mission delivered by ‘Lighthouse’ building on strong links with the NHS, Town and Borough Councils and other charity and corporate organisations.

This role provides strategic leadership to the Parish and clergy in supporting the vision for growth and ensuring strong governance, efficient systems and professional operational delivery. We are looking for an organised, energised, detail orientated and pro-active person with a proven history of strategic leadership with strong administrative skills including high levels of IT literacy, written and verbal communication skills. You will oversee the effective use, security, and development of the parish’s IT and digital systems, ensuring they support communication, administration, and mission delivery. You are experienced in working alone and in a team. You will join a friendly and committed staff team supporting the mission and ministry of the parish fuelled by prayer, laughter and cake.

Purpose of the Role: To support the Rector operationally to deliver the strategic vision and mission of the Parish by providing operational leadership and management to the Parish Staff Team ensuring that its churches, buildings, support staff and resources are effectively managed. The Operations Director leads the day-to-day management of parish operations, ensuring coherence across the seven congregations, various ministries and numerous events, and multiple church sites.

Key Responsibilities:

• HR: Manage and deliver the HR systems, in consultation with legal advisors, including recruitment, induction, probation, appraisal and exit interviews, all contractual matters, policies and procedures. Line manages the administration team including the Office Co-ordinator, Facilities Co-ordinator, PA & Safeguarding Administrator, Parish Administrator.
• Governance: Administer the governance of the Parish including supporting the PCC Secretary and ex-officio on PCC, Standing Committee, Finance & Stewardship Committee, and Fabric Committees. Manage commercial agreements e.g. hire agreements, long term professional contracts etc.
• Data Protection Officer
• Finance: Work closely with the Treasurer and Finance committee to develop and manage the budget, create long term forecasts and financial sustainability plans and support the creation of a fundraising strategy. The Treasurer remains the PCC’s financial officer; the OD ensures financial administration, reporting, and budget management processes are professionally executed. Strategic oversight of fund-raising and grant applications.
• IT and Digital Systems: Provide strategic oversight of the parish’s IT and digital infrastructure to ensure it supports effective communication, administration and mission delivery. Maintain and develop systems such as Microsoft 365, ChurchSuite, ExpensePlus and parish websites, ensuring they are secure, up to date and fit for purpose. Oversee data storage, cybersecurity, and regular system backups in line with GDPR and diocesan guidance. Manage IT suppliers, contracts, licences and budgets in consultation with the Rector and Treasurer. Support staff and volunteers in using digital tools confidently through guidance, documentation and training. Lead or coordinate digital development projects that improve efficiency.