We’re launching something special at art’otel Hoxton, a bold, design led flexible workspace designed for ambitious businesses, founders and creatives who want more than just a desk.
We're looking for a friendly, proactive and hospitality-focused Receptionist to be the face of One Rivington. As the first point of contact for members, visitors and guests, you will create a welcoming, professional and seamless experience while supporting the day-to-day operations of our workspace.
Key Responsibilities:
- Deliver an exceptional front-of-house experience, standing to acknowledge guests, greeting proactively and remaining approachable at all times.
- Manage visitor access, post, deliveries, meeting room bookings and member enquiries.
- Manage the workspace sales inbox, responding promptly to meeting room and day pass enquiries and logging leads within the CRM.
- Support the Community Manager with meeting room and day pass bookings, member onboarding, access cards, welcome packs and inductions.
- Prepare meeting rooms ahead of bookings, including room set-up, AV requirements, refreshments and coordination of catering and housekeeping services.
- Take ownership of member requests and issues, ensuring timely resolution and consistent follow-through.
- Maintain immaculate presentation standards across reception and communal areas, anticipating member needs and reporting maintenance concerns.
- Support community events and engagement activities while acting as a brand ambassador for One Rivington and art'otel.
- Create positive, memorable experiences through every interaction.
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe
- F&B discounts at our restaurants and bars (for your whole party)
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
What we’re looking for:
- Previous experience in hospitality, reception, customer service, coworking or hotel operations.
- Excellent communication and organisational skills.
- Strong attention to detail and a proactive approach.
- A genuine passion for delivering outstanding customer service and building positive relationships.
- The ability to remain calm, professional and solutions-focused in a fast-paced environment.
If you enjoy creating memorable experiences, take pride in maintaining exceptional standards, and thrive in a people-focused environment, we'd love to hear from you.
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Receptionist in London employer: One Rivington
At art'otel Hoxton, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Receptionist, you'll enjoy generous benefits including 30 days of holiday, wellness days, and discounted hotel rates across Europe, all while being part of a dynamic team dedicated to delivering exceptional experiences for our members and guests. Join us in a role where your passion for hospitality will be celebrated and your professional growth supported in a stylish and innovative workspace.
