Dispute Resolution Manager with Immediate Start in Swansea

Dispute Resolution Manager with Immediate Start in Swansea

Swansea Full-Time 32000 - 40000 £ / year (est.) No working from home possible
One Retail

At a Glance

  • Tasks: Lead a dynamic café team and ensure top-notch customer service.
  • Company: Join ASDA, a leading retail brand with a vibrant café culture.
  • Benefits: Competitive salary, hands-on experience, and career growth opportunities.
  • Other info: Immediate start available for the right candidate.
  • Why this job: Make a real impact in a busy café environment while developing your leadership skills.
  • Qualifications: Experience in café or retail management and a passion for customer service.

The predicted salary is between 32000 - 40000 £ per year.

We're recruiting an experienced and passionate Café Manager to lead the ASDA café operation in Cheltenham. This is a hands-on role for a strong leader who can deliver excellent customer service and smooth day-to-day operations in a busy retail environment.

As Café Manager, you'll take full responsibility for the café, leading your team to deliver consistent standards while driving performance, efficiency, and customer satisfaction.

Key Responsibilities
  • Lead, supervise, and develop your catering and front-of-house team
  • Ensure smooth daily operations across the café
  • Manage budgets, stock, and labour to meet targets and KPIs
  • Maintain high standards of food safety, hygiene, and compliance
  • Build a positive customer experience and represent the brand
  • Identify opportunities to improve service and drive sales
  • Support, train, and motivate your team to perform at their best
About You
  • Passionate about customer service
  • Experience managing teams in a café, retail, or catering environment
  • Strong organisational and communication skills
  • Able to manage financials, stock, and performance targets

Dispute Resolution Manager with Immediate Start in Swansea employer: One Retail

ASDA is an excellent employer, offering a vibrant work culture where team members are encouraged to thrive and develop their skills in a dynamic retail environment. With a focus on customer satisfaction and operational excellence, employees benefit from comprehensive training, competitive salaries, and opportunities for career advancement, all while being part of a supportive team that values collaboration and innovation.

One Retail

Contact Details:

One Retail Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Dispute Resolution Manager with Immediate Start in Swansea

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like One Retail. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to One Retail

Don't be shy about reaching out to One Retail directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Dispute Resolution Manager with Immediate Start in Swansea

Leadership Skills
Customer Service
Team Management
Operational Management
Budget Management
Stock Management
Food Safety Standards

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about One Retail and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at One Retail

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!