At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service in a bustling coffee shop.
- Company: Join One Retail at Costa, a vibrant and fast-paced environment.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth.
- Other info: Perfect for those who thrive under pressure and love coffee culture.
- Why this job: Be the driving force behind a great customer experience in a lively setting.
- Qualifications: Previous supervisory experience and a passion for teamwork are essential.
The predicted salary is between 24750 - 30250 £ per year.
One Retail currently seeks a Cafe Supervisor to join Costa on a full-time basis, contracted to 35 hours per week with variable shifts. You will lead the shop floor team, ensuring excellent service and smooth operation for customers in a fast-paced retail setting.
Ideal candidates will have frontline supervisory experience, strong communication, and a team-focused attitude, able to stay positive under pressure while upholding food hygiene and safety standards.
Location: Swansea.
Cafe Team Lead: Elevate Service in a Busy Coffee Shop in Swansea employer: One Retail
ASDA is an excellent employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction. As a Café Manager in Corby, you'll benefit from competitive pay, comprehensive training, and opportunities for career advancement within a supportive environment that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Team Lead: Elevate Service in a Busy Coffee Shop in Swansea
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like One Retail. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to One Retail
Don't be shy about reaching out to One Retail directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Team Lead: Elevate Service in a Busy Coffee Shop in Swansea
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about One Retail and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at One Retail
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
