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- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join a leading company in the food service industry with a focus on teamwork.
- Benefits: Enjoy discounts, wellness classes, and career growth opportunities.
- Why this job: Make a real impact by delivering exceptional customer experiences in a vibrant café environment.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Be part of a diverse team that values your unique talents and promotes personal growth.
The predicted salary is between 20000 - 30000 £ per year.
We’re currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you’ll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities
- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager’s absence
About You
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa Coffee in Swansea employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa Coffee in Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This will help you align your answers with what they care about, showing that you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience relates to the role of Assistant Manager, especially your leadership skills and customer service focus.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and being well-presented shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Costa Coffee in Swansea
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Mention any relevant experience you have in the café or retail world, and how it fuels your desire to create amazing customer experiences.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team. Make sure to showcase your previous supervisory roles and how you've motivated others. We want to see examples of how you've inspired your team to deliver top-notch service!
Be Detail-Oriented: Pay attention to the details in your application. From spelling and grammar to ensuring you address all the key responsibilities mentioned in the job description, we appreciate a polished and professional presentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at One Retail
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and their coffee-making process. Being able to discuss your favourite drinks or any new offerings shows your passion for the brand and can impress the interviewers.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you motivated your team to deliver exceptional customer service, as this is key for the Assistant Manager role.
✨Understand Operational Excellence
Brush up on your knowledge of stock management, health and safety standards, and cash handling procedures. Being able to discuss these topics confidently will demonstrate your readiness to support the Store Manager in daily operations.
✨Emphasise Team Spirit
Be ready to talk about how you work well in a team and your approach to maintaining a positive atmosphere. Share specific instances where you contributed to a collaborative environment, as this aligns with the company’s values.
