At a Glance
- Tasks: Supervise a vibrant café team and ensure smooth operations in a bustling environment.
- Company: Join a major High Street brand that values individuality and invests in its people.
- Benefits: Flexible shifts, career progression, and a supportive work culture.
- Other info: Diverse workplace where everyone is celebrated and empowered to thrive.
- Why this job: Make a real impact while developing your leadership skills in a fun café setting.
- Qualifications: Experience in supervising teams and a passion for great customer service.
The predicted salary is between 12 - 14 £ per hour.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 24 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work and have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift Pattern: Variable shifts
Key Responsibilities
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Qualifications
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
EEO Statement: Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa - Southend-on-sea employer: One Retail
At Costa, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our team members. Located in Southend-on-Sea, our vibrant work culture fosters a supportive environment where employees are recognised for their hard work and dedication, with ample opportunities for career progression. Join us to be part of a team that celebrates diversity and empowers you to thrive in your role as a Cafe Supervisor.
StudySmarter Expert Advice🤫
We think this is how you could land Costa - Southend-on-sea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Cafe Supervisor, you'll need to demonstrate great communication and a can-do attitude. Role-play common scenarios with a friend to boost your confidence and showcase your ability to handle pressure.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Costa, giving you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Costa - Southend-on-sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Cafe Supervisor role. Highlight any previous supervisory experience and your ability to create a positive team environment.
Craft a Personal Cover Letter:Use your cover letter to showcase your personality and passion for customer service. Mention why you want to work with us at Costa and how you can contribute to our team.
Showcase Your Team Spirit:In your application, emphasise your teamwork skills and can-do attitude. We love candidates who can motivate others and maintain a positive atmosphere, so let that shine through!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at One Retail
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with the key responsibilities of a Cafe Supervisor. Brush up on your knowledge of food handling and hygiene standards, as well as health and safety regulations. This will show that you’re serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll be supervising a team, so it’s crucial to demonstrate your leadership abilities. Think of examples from your past experience where you’ve successfully led a team or created a positive work environment. Be ready to discuss how you can motivate and support your colleagues.
✨Customer Service is Key
Great customer service is at the heart of any cafe. Prepare to share specific instances where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle pressure while maintaining a positive attitude, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about the team dynamics, opportunities for progression, or how they celebrate individuality within their workforce. It’s a great way to leave a lasting impression!
