At a Glance
- Tasks: Provide excellent customer service and support patients' dining needs in a hospital setting.
- Company: Join the Medirest Family, part of Compass Group UK, dedicated to healthcare services.
- Benefits: Flexible shifts, training opportunities, and a chance to make a real difference.
- Other info: Diverse and inclusive workplace where you can thrive and grow your career.
- Why this job: Be a vital part of patient care and enhance their hospital experience every day.
- Qualifications: Passion for customer service and willingness to learn; no prior experience needed.
The predicted salary is between 20000 - 24000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients; every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here’s an idea of what your shift patterns will be: Variable shifts
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Have awareness of food hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn’t matter if you’ve never worked as a Ward Host/Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
- This position is subject to a Disclosure Barring Service check; costs met by the employer.
Part of Compass Group UK I, Medirest is the specialist healthcare operating company of Compass Group UK Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/host - Northwick Park Hospital in Somerset employer: One Retail
One Retail is an exceptional employer that values individuality and fosters a supportive work culture in Hayle, UK. With a commitment to employee growth, we offer training opportunities and a collaborative environment where your contributions are recognised and celebrated. Join us to be part of a team that not only delivers outstanding food experiences but also prioritises your professional development.
