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- Tasks: Supervise a vibrant café team and ensure smooth daily operations.
- Company: Join Costa, a leading High Street brand with a supportive culture.
- Benefits: Competitive pay, great perks, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and enhance your leadership skills.
- Qualifications: Experience in supervising teams and a passion for customer service.
- Other info: Diverse environment that values your unique talents and promotes career advancement.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a dedicated Cafe Supervisor to help ensure the smooth running of operations at a major High Street brand. This full-time role, contracted to 35 hours per week, requires a focus on maintaining a high standard of quality work and a passion for customer service.
Shift patterns: Variable shifts.
Your Key Responsibilities:
- Ensuring all deliveries are checked and stored promptly and correctly.
- Supervising a team, creating a positive environment where the team feel welcomed and supported.
- Being a responsible key holder.
- Assisting with weekly bookwork and any other duties that are necessary.
- Producing weekly rotas following the manager's guidelines.
- Placing orders for stock to maintain the correct stock levels.
- Delegating where necessary and ensuring the team are proactive at all times.
- Complying with Food Handling & Hygiene standards.
- Complying with Health & Safety regulations.
Our Ideal Cafe Supervisor:
- Previous experience supervising frontline teams within a similar environment.
- Good communication skills with a focus on great customer service.
- Team player and can-do attitude.
- Ability to work under pressure whilst maintaining a positive attitude.
As part of Compass Group you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and benefit from competitive pay, great perks and unrivalled opportunities for learning and development.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Cafe Supervisor - Costa in Royal Tunbridge Wells employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview and demonstrate your passion for great service.
✨Tip Number 3
Be ready to talk about teamwork! As a Cafe Supervisor, you'll be leading a team, so prepare to share how you've successfully managed or motivated others in previous roles. We want to see that can-do attitude in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Costa family. Don’t miss out on this opportunity!
We think you need these skills to ace Cafe Supervisor - Costa in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences where you went above and beyond to make someone's day better – it really helps us see your dedication!
Highlight Your Supervisory Experience: Make sure to mention any previous roles where you supervised a team. We want to hear about how you created a positive environment and supported your colleagues, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your skills and experiences easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at One Retail
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Cafe Supervisor. Familiarise yourself with the daily operations, from checking deliveries to creating rotas. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your People Skills
As a Cafe Supervisor, you'll be leading a team, so highlight your communication skills and ability to create a positive environment. Think of examples where you've successfully motivated a team or handled customer service challenges. This will demonstrate your leadership potential.
✨Be Ready for Scenarios
Prepare for situational questions that might come up during the interview. For instance, how would you handle a busy shift or resolve a conflict within your team? Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
✨Emphasise Your Passion for Customer Service
Costa is all about great customer experiences, so make sure to express your passion for customer service. Share stories that showcase your dedication to providing excellent service and how you’ve gone above and beyond to ensure customer satisfaction.
