Retail Assistant - M&S

Retail Assistant - M&S

Cambridge Full-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and represent a major High Street brand.
  • Company: Join M&S, a company that values its people and celebrates individuality.
  • Benefits: Competitive pay, great perks, and opportunities for learning and development.
  • Why this job: Be part of a passionate team in a fast-paced environment with career growth.
  • Qualifications: Passion for service, teamwork, and the ability to thrive under pressure.
  • Other info: Diversity is our strength; we celebrate unique talents and backgrounds.

We\\\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 32.5 hours per week. You\\\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\\\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Shift pattern

  • Mon: Evenings
  • Tues: Evenings
  • Weds:
  • Thurs:
  • Fri:
  • Sat:
  • Sun: Evenings

Could you bring your spark to M&S? Here\\\’s what you need to know before applying:

Your Key Responsibilities Will Include

  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about our service and helping customers with natural, engaging service
  • Representing M&S and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Health and Safety regulations

Our Ideal Retail Assistant Will

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure
  • Demonstrate great timekeeping and reliability

As part of Compass you\\\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\\’s biggest businesses.

Job Reference: com/2701/74513001/52486240/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

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Retail Assistant - M&S employer: One Retail

At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality is celebrated and employees are recognised for their contributions. As a Retail Assistant, you'll enjoy competitive pay, flexible hours, and ample opportunities for personal and professional growth within one of the UK's leading brands. Join our passionate team in a fast-paced environment that values diversity and empowers you to thrive in your career.
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Contact Detail:

One Retail Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Assistant - M&S

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on M&S. Understand their values and what makes them tick. This way, you can show off your knowledge and passion for the brand during your chat.

✨Tip Number 2

Practice your customer service skills! Think about how you would handle different scenarios with customers. Being able to demonstrate your ability to provide exceptional service will really set you apart from the competition.

✨Tip Number 3

Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, and looking professional shows that you take the opportunity seriously.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!

We think you need these skills to ace Retail Assistant - M&S

Customer Service
Cash Handling
Communication Skills
Teamwork
Time Management
Initiative
Problem-Solving
Reliability
Health and Safety Compliance
Adaptability
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫑

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork. Remember, we’re looking for someone who takes pride in what they do!

Tailor Your Application: Make sure to tailor your application to the Retail Assistant role at M&S. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we want to see what makes you a great fit!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!

How to prepare for a job interview at One Retail

✨Know Your Stuff

Before the interview, make sure you’re familiar with M&S and their values. Understand what makes them unique in the retail space and be ready to discuss how you can contribute to their commitment to exceptional customer service.

✨Showcase Your People Skills

As a Retail Assistant, you'll be the face of the brand. Prepare examples of how you've delivered outstanding service in the past. Think about times when you went above and beyond for a customer or worked effectively as part of a team.

✨Dress the Part

First impressions matter! Dress smartly and in line with M&S’s brand image. This shows that you respect the company and understand the importance of maintaining a positive brand image.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions. Inquire about team dynamics, opportunities for progression, or how they celebrate individuality within the team. This shows your genuine interest in the role and the company culture.

Retail Assistant - M&S
One Retail
Location: Cambridge

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