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- Tasks: Serve customers with a smile and ensure a seamless shopping experience.
- Company: Join M&S, a leading High Street brand known for its quality and customer service.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth and development.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills.
- Other info: This is a part-time role, perfect for students looking to gain experience.
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We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 15 hours per week. You\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to M&S? Here\’s what you need to know before applying:
Your Key Responsibilities Will Include
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our Ideal Retail Assistant Will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0808/74517001/52755334/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Retail Assistant - M&S employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S
✨Tip Number 1
Familiarise yourself with M&S's brand values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your passion for customer service by sharing specific examples from your past experiences. Whether it's a time you went above and beyond for a customer or how you handled a challenging situation, these stories can make you stand out.
✨Tip Number 3
Be prepared to demonstrate your teamwork skills. M&S values collaboration, so think of instances where you've successfully worked as part of a team and be ready to discuss them.
✨Tip Number 4
Research common interview questions for retail positions and practice your answers. This will help you feel more confident and articulate when discussing your suitability for the Retail Assistant role.
We think you need these skills to ace Retail Assistant - M&S
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities, focusing on teamwork, communication skills, and reliability.
Show Enthusiasm: Convey your enthusiasm for the role and the company in both your cover letter and CV. Mention why you want to work for M&S specifically and how you can contribute to their positive brand image.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what M&S values in their Retail Assistants.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you've collaborated with colleagues in previous roles to create a positive environment, as teamwork is essential in a fast-paced retail setting.
✨Be Prepared for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Prepare scenarios where you successfully managed difficult situations or made quick decisions that benefited customers.
✨Research M&S and Its Values
Familiarise yourself with M&S's brand image and values. Understanding their commitment to quality and customer satisfaction will help you tailor your responses and show that you're a good fit for the company culture.