Assistant Café Manager: Drive Team & Guest Experience in Newport

Assistant Café Manager: Drive Team & Guest Experience in Newport

Newport Full-Time 24960 - 31200 £ / year (est.) No working from home possible
One Retail

At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer experiences at Costa Coffee.
  • Company: Join the renowned Costa Coffee family within Compass Group UK&I.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
  • Other info: Work in a vibrant environment at Royal Gwent Hospital.
  • Why this job: Make a difference in people's day while developing your leadership skills.
  • Qualifications: Experience in café management and a passion for customer service.

The predicted salary is between 24960 - 31200 £ per year.

Costa Coffee is recruiting an experienced Assistant Cafe Manager for a Costa location at Royal Gwent Hospital.

The role oversees cafe operations, staff supervision and service delivery, working a 40-hour week with a strong emphasis on customer experience and team leadership.

The successful candidate will manage inventories, budgets, tills and training, while representing Compass Group UK&I and delivering high-quality food experiences across the site.

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Assistant Café Manager: Drive Team & Guest Experience in Newport employer: One Retail

One Retail is an exceptional employer that values individuality and fosters a supportive work culture in Hayle, UK. With a commitment to employee growth, we offer training opportunities and a collaborative environment where your contributions are recognised and celebrated. Join us to be part of a team that not only delivers outstanding food experiences but also prioritises your professional development.

One Retail

Contact Details:

One Retail Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Café Manager: Drive Team & Guest Experience in Newport

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like One Retail. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to One Retail

Don't be shy about reaching out to One Retail directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Café Manager: Drive Team & Guest Experience in Newport

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Leadership Skills
Team Management
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about One Retail and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at One Retail

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!