At a Glance
- Tasks: Lead shifts, supervise staff, and ensure top-notch customer service.
- Company: Join Costa, a major High Street brand that values individuality.
- Benefits: Competitive pay, great perks, and opportunities for growth.
- Other info: Be part of a diverse team that celebrates unique talents.
- Why this job: Make an impact in a fast-paced environment while developing your career.
- Qualifications: Experience in retail or hospitality, with strong leadership skills.
The predicted salary is between 22000 - 26000 € per year.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
Key Responsibilities- Lead shifts in the absence of management, including opening and closing
- Maintain high standards of health & safety and food safety
- Supervise, train and support Baristas / CSAs
- Deliver excellent customer service and drive sales through upselling
- Complete daily checks, paperwork and brand records
- Support stock control, deliveries and ordering
- Ensure full compliance with brand, audit and profit protection standards
- Experienced in retail or hospitality, ideally in a supervisory role
- Customer focused, organised and confident leading a team
- Flexible and able to work in a fast‑paced environment
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Costa - Supervisor - Costa in Maidstone employer: One Retail
At Costa, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our team members. As a Cafe Supervisor, you'll enjoy competitive pay, flexible working hours, and a vibrant work culture that celebrates diversity and encourages career progression within one of the UK's leading brands. Join us to not only enhance your skills but also to be part of a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Costa - Supervisor - Costa in Maidstone
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. Understanding their values and what they celebrate can help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! As a Cafe Supervisor, you'll need to lead by example. Think of scenarios where you can showcase your ability to handle tough situations or upsell products effectively.
✨Tip Number 3
Be ready to talk about your leadership style! They want someone who can supervise and support the team. Prepare examples of how you've trained or motivated others in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Costa family and ready to bring your spark!
We think you need these skills to ace Costa - Supervisor - Costa in Maidstone
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee and customer service shine through. We want to see how you can bring that spark to Costa, so share any relevant experiences that highlight your enthusiasm!
Tailor Your CV:Make sure your CV is tailored to the Cafe Supervisor role. Highlight your supervisory experience and any skills that match the job description. We appreciate when candidates take the time to align their background with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at One Retail
✨Know Your Stuff
Before the interview, make sure you’re familiar with Costa’s values and what they stand for. Brush up on their menu, customer service standards, and any recent news about the brand. This shows your genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to motivate others and maintain high standards, as this will resonate well with the interviewers.
✨Customer Service is Key
Costa prides itself on excellent customer service. Be ready to discuss how you would handle difficult customers or situations. Think of specific instances where you’ve gone above and beyond to ensure customer satisfaction, as this will demonstrate your commitment to the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
