At a Glance
- Tasks: Prepare delicious food and create attractive displays while ensuring top-notch customer service.
- Company: Join Compass Group, a leader in the retail industry with a focus on people.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values individuality and rewards hard work.
- Qualifications: A positive attitude and a passion for customer service are key; experience is a bonus.
- Other info: Flexible zero-hour contract with potential for career advancement in a supportive environment.
The predicted salary is between 10 - 13 Β£ per hour.
We are recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of operations in a major High Street brand on a permanent casual basis, contracted to 0 hours per week.
As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.
Location note: Leeds, England, United Kingdom and other UK locations may be referenced in related postings.
Responsibilities- Preparing delicious, high-quality food that delights clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role (not essential)
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Equal OpportunityCompass Group UK&I is committed to fostering an environment where every individual can be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
Customer Service Assistant in Leeds employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service Assistant in Leeds
β¨Tip Number 1
Get to know the company! Research One Retail and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
β¨Tip Number 3
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or busy shifts. Showing that you can thrive under pressure will definitely impress them!
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company!
We think you need these skills to ace Customer Service Assistant in Leeds
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that can-do attitude and your eagerness to be part of our team!
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the role. We love seeing how you can bring your unique flair to the Customer Service Assistant position.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your writing. A friendly yet polished application will help us see you as a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at One Retail
β¨Know the Company
Before your interview, take some time to research One Retail and Compass Group. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
β¨Show Your Enthusiasm
As a Customer Service Assistant, having a can-do attitude is crucial. During the interview, express your passion for delivering excellent customer service. Share examples from your past experiences where you went above and beyond to help customers or improve service.
β¨Prepare for Common Questions
Think about the typical questions you might face, such as how you handle pressure or work in a team. Prepare specific examples that highlight your skills and experiences related to these areas. Practising your responses can help you feel more confident during the actual interview.
β¨Dress the Part
Even though this role is casual, it's important to present yourself well. Dress smartly and appropriately for the interview to make a good first impression. It shows that you respect the opportunity and are serious about the position.