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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create delightful experiences for guests.
- Company: Join a leading High Street brand with a focus on people and pride.
- Benefits: Competitive pay, flexible hours, and fantastic learning opportunities.
- Why this job: Be the face of a major brand and make a real impact on customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
- Other info: Diverse and inclusive environment with opportunities for career growth.
Overview
We are looking for a Hospitality Assistant – Zero Hours who will be the face of our business, delivering exceptional customer service for a major High Street brand on a permanent casual basis, contracted to 0 hours per week. You\\\’ll join a team that takes real pride in what they do — pride in our food, pride in our brand but most of all pride in our people.
Here\\\’s an idea of what your shift patterns will be: Variable shifts.
Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal candidate
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
As part of Compass you\\\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\\’s biggest businesses.
Job Reference: com/1509/72325001/52762585/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive — because diversity is our strength!
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Hospitality Assistant - Asda employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Asda
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda and Compass Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand with pride.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of your progress and gives you a better chance of landing that Hospitality Assistant role. Don’t miss out!
We think you need these skills to ace Hospitality Assistant - Asda
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about delivering outstanding service and making customers feel special.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Hospitality Assistant.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've gone above and beyond for customers in the past — we want to hear your story!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at One Retail
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any special offerings. This will not only show your enthusiasm for the role but also help you answer questions about food recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of specific situations where you went above and beyond to ensure a guest's satisfaction, as this is key for a Hospitality Assistant.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share stories that highlight your communication skills and ability to collaborate effectively, as teamwork is essential in a busy hospitality environment.
✨Emphasise Your Ability to Handle Pressure
Think of instances where you successfully managed stressful situations. The interviewer will want to know how you cope under pressure, so be prepared to share your strategies for staying calm and focused during busy shifts.
