Help Desk Operator - High Wycombe Join Our Team as a Helpdesk Switchboard Operator! Hours: 0 Are you calm under pressure, confident on the phone, and great with people? We are looking for a dedicated and efficient Helpdesk/Switchboard Operator to join our fast-paced communications team. You'll be the crucial first point of contact for internal and external callers and play a key role What You'll Do Operate a computer-based Switchboard system Handle All calls and requests Monitor and respond to alarms, including fire, trauma, and security alerts Maintain clear and accurate records Support with clerical / admin duties Work independently responding confidently to emergencies What You'll Need Excellent communication and interpersonal skills Ability to stay composed in high-pressure situations Good computer literacy and organisation skills Willingness to work flexible hours, including nights and weekends Previous office or switchboard experience Be adaptable and easily embrace changing priorities Be a brilliant communicator and easily build relationships Strive for excellence in an eager and motivated manne Take initiative and make decisions that are right for our customers Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Part of Compass Group UK
