At a Glance
- Tasks: Supervise a vibrant café team and ensure smooth operations.
- Company: Join Compass Group UK&I, a leader in creating inclusive workplaces.
- Benefits: Part-time hours, career progression, and a supportive environment.
- Other info: Embrace diversity and thrive in a culture that celebrates individuality.
- Why this job: Make a difference in a dynamic café while developing your leadership skills.
- Qualifications: Experience in supervising teams and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.
As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will have:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
About Compass Group UK&I: Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Locations
Team Leader - Costa in Hampshire, Portsmouth employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Costa in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, and don’t be shy about asking for introductions. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company culture at Compass Group UK&I and think about how your experience aligns with their values. Show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Costa!
We think you need these skills to ace Team Leader - Costa in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cafe Supervisor role. Highlight any previous supervisory experience and your ability to create a positive team environment.
Craft a Personal Cover Letter: Use your cover letter to showcase your personality and passion for customer service. Share specific examples of how you've led teams or handled challenges in a similar setting.
Showcase Your Communication Skills: Since good communication is key, make sure your application is clear and concise. Use straightforward language and avoid jargon to ensure we can easily see your strengths.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at One Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of a Cafe Supervisor inside out. Familiarise yourself with the key responsibilities like supervising a team and maintaining stock levels. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a potential Team Leader, it's crucial to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your leadership style and how you can create a positive environment for your future team.
✨Emphasise Customer Service
Great customer service is at the heart of any cafe operation. Be ready to discuss how you've provided excellent service in previous roles. Share specific instances where you went above and beyond for customers, as this will resonate well with the interviewers looking for someone who values customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to ask about the team dynamics, training opportunities, or how they celebrate individual achievements. It’s a great way to engage with the interviewers and leave a lasting impression.