At a Glance
- Tasks: Supervise cleaning teams and ensure high standards of service in healthcare facilities.
- Company: Join Medirest, part of Compass Group UK&I, dedicated to excellent healthcare services.
- Benefits: Career progression, supportive culture, and recognition for outstanding performance.
- Other info: Diverse and inclusive workplace that values individuality and growth.
- Why this job: Make a real difference in healthcare while developing your skills and career.
- Qualifications: Strong customer service skills and ability to manage multiple tasks effectively.
The predicted salary is between 25000 - 30000 £ per year.
We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week.
As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat: Full-time (Days)
- Sun: Full-time (Days)
Your key responsibilities will include:
- To be polite, professional and friendly at all times with customers, clients and colleagues
- Providing a warm and informative welcome to Cadent employees and introducing them to the area and its facilities
- You will be extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times
- You will be supervising the cleaning team and ensuring high standards of cleaning and processes are followed
- Detail-oriented and able to forecast what will be needed for the weeks ahead
- You will demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- Answers questions regarding the site FM services
- Directly works with all on site teams for consistent service and addressing issues
- To assist in all additional support services where applicable if correct training has been provided and verified, liaising with customer liaison team
Our ideal Site Facilities Supervisor will:
- Be passionate about delivering excellent customer service and support services to our clients and customers
- Act with honesty and integrity
- Be creative and experimental in order to introduce new ideas to prospective clients
- Have exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English
- Have high expectations for quality and an eye for detail
- Maintain a high standard of personal presentation
- Have the ability to manage multiple projects and work assignments
- Be able to accomplish projects with little supervision
- Take the opportunity to continuously learn and grow
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Domestic Supervisor - Guildford employer: One Retail
One Retail is an exceptional employer that values individuality and fosters a supportive work culture in Hayle, UK. With a commitment to employee growth, we offer training opportunities and a collaborative environment where your contributions are recognised and celebrated. Join us to be part of a team that not only delivers outstanding food experiences but also prioritises your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Supervisor - Guildford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like One Retail. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to One Retail
Don't be shy about reaching out to One Retail directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Domestic Supervisor - Guildford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about One Retail and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at One Retail
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
