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- Tasks: Lead a dynamic team to deliver exceptional coffee experiences in a busy hospital setting.
- Company: Join Costa Coffee, a well-known brand with a commitment to outstanding service.
- Benefits: Enjoy competitive pay, career growth opportunities, and exclusive discounts on travel and shopping.
- Other info: Be part of a diverse team that values your unique talents and supports your career journey.
- Why this job: Make a real impact by creating a welcoming environment for customers and colleagues alike.
- Qualifications: Passion for service, strong leadership skills, and the ability to thrive under pressure.
The predicted salary is between 26400 - 39600 £ per year.
We are looking for an inspiring, proactive, and committed Costa Store Manager to lead the team at our busy hospital location. This is an exciting opportunity to take ownership of a well-known brand, drive exceptional standards, and create a warm, welcoming environment where both customers and colleagues can enjoy a great coffee experience every day.
What you’ll be doing:
- Leading the day-to-day operation to deliver smooth, efficient and consistent service.
- Managing stock, minimising waste, and ensuring high-quality beverage preparation.
- Motivating, coaching and supporting your team to perform at their best.
- Completing weekly paperwork and carrying out any administrative tasks required.
- Being the key decision maker on shift and the main point of contact for all store matters.
- Proactively resolving challenges with confidence, discretion, and a solutions-focused mindset.
What we’re looking for:
- A genuine passion for delivering outstanding service, with a natural smile and a positive approach.
- Someone who takes initiative and makes thoughtful, customer-focused decisions.
- A strong team leader with excellent communication and people skills.
- Determination to succeed and a drive to continually improve.
- The ability to stay calm and effective under pressure in a fast-paced environment.
- Exceptional reliability, timekeeping, and personal accountability.
- A safety-first mindset, ensuring a clean, compliant, and secure store at all times.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Coffee Manager - Ascot in Greenham employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Manager - Ascot in Greenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's social media and website. This will help you understand their values and how you can fit in, making it easier to show off your passion for delivering outstanding service.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or resolved challenges. Being able to share these stories during your interview will demonstrate your strong team leadership and problem-solving abilities.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can set the tone for a positive first impression, which is key in a customer-focused role like this.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Costa Coffee Manager - Ascot in Greenham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your genuine passion for delivering outstanding service shine through. We want to see that natural smile and positive approach in your words!
Be Specific: Use specific examples from your past experiences to demonstrate your leadership skills and ability to motivate a team. We love hearing about how you've tackled challenges and made thoughtful, customer-focused decisions.
Keep It Professional Yet Friendly: While we appreciate a friendly tone, make sure your application maintains a level of professionalism. Remember, you’re applying to be a key decision maker at Costa, so let’s keep it polished!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Costa Coffee.
How to prepare for a job interview at One Retail
✨Know Your Coffee
Familiarise yourself with Costa's menu and the coffee-making process. Being able to discuss your favourite drinks or how you would improve the customer experience can really impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and support others, especially in high-pressure situations, as this is crucial for a Store Manager role.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you resolved them. This will show that you have a solutions-focused mindset, which is key for managing a busy store.
✨Emphasise Customer Service Passion
Be ready to share your thoughts on what outstanding customer service looks like. Discuss how you would create a warm and welcoming environment, as this aligns perfectly with the role's requirements.