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- Tasks: Lead daily operations and create exceptional coffee experiences for customers and staff.
- Company: Join a major brand at The Grange University Hospital, Cwmbran.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and shopping.
- Why this job: Be part of a dynamic team and make a real impact in a vibrant environment.
- Qualifications: Passion for service, strong communication skills, and ability to thrive under pressure.
- Other info: Opportunities for career growth and wellness classes to keep you balanced.
The predicted salary is between 28000 - 36000 £ per year.
We are looking for a highly motivated, reliable and dedicated Manager to join our team. Overseeing daily operations, to ensure the smooth running of the operations in a major brand, leading the team with enthusiasm, and ensuring a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.
Your Main Responsibilities Will Be:
- Oversee daily operations and ensure seamless execution of business goals.
- To ensure waste is kept to a minimum during beverage production.
- To delegate where necessary and ensure the team are pro‑active at all times.
- Completion of weekly bookwork and any other duties that are deemed necessary.
- Act as the main point of contact and decision‑maker.
- Be pro‑active at all times and use initiative, diplomacy and discretion to solve any problems that may arise.
Our Ideal Costa Manager Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
- Have a safety‑first mindset.
Benefits:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Manager in Cwmbran employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Manager in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Grange University Hospital on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your passion for coffee and customer service during the interview. Share personal stories that highlight your experience and enthusiasm for creating exceptional coffee experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Costa Manager in Cwmbran
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for our customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with the responsibilities of a Costa Manager, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at One Retail
✨Know Your Coffee
As a Costa Manager, you'll be overseeing daily operations and ensuring exceptional coffee experiences. Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and how to maintain quality standards. This shows your passion for the product and your commitment to delivering outstanding service.
✨Showcase Your Leadership Skills
You'll need to lead a team with enthusiasm, so prepare examples of how you've successfully managed a team in the past. Think about times when you delegated tasks effectively or resolved conflicts. Highlight your ability to motivate others and create a welcoming environment, as this is key to the role.
✨Demonstrate Problem-Solving Abilities
The job requires you to act as the main point of contact and decision-maker. Prepare for situational questions where you might need to demonstrate your initiative and discretion in solving problems. Think of specific instances where you’ve had to think on your feet and how you handled those situations.
✨Emphasise Your Customer Service Passion
Since the role revolves around delivering outstanding service, be ready to share your experiences in customer-facing roles. Talk about how you greet customers, handle complaints, and ensure they leave with a smile. This will show that you align with the company’s values and are committed to providing an exceptional experience.
