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For Companies At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
- Company: Join a major High Street brand with a vibrant team culture.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Enthusiastic attitude and a desire to succeed; catering experience is a plus but not essential.
- Other info: Diversity is our strength; we celebrate individuality and support career growth.
The predicted salary is between 28800 - 42000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Responsibilities:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing a major High Street brand and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Research their values and culture, especially since they celebrate individuality. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your can-do attitude and passion for helping others. Role-playing with a friend can really boost your confidence before the big day.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the brand and are ready to represent them well in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team directly. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you genuinely care about delivering a great experience for our customers!
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in fast-paced environments. We love seeing how you've thrived under pressure and contributed to team success in the past.
Be Yourself: We celebrate individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can bring your spark to our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at One Retail
✨Know the Brand
Before your interview, take some time to research the major High Street brand you'll be representing. Understand their values, mission, and what makes them stand out in the food industry. This will not only show your enthusiasm but also help you align your answers with their expectations.
✨Show Your Passion for People
As a Customer Service Assistant, your ability to connect with customers is key. Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to make someone's day better – this will demonstrate your passion for people and food.
✨Demonstrate Team Spirit
Since teamwork is crucial in a busy environment, be ready to discuss your experiences working in teams. Share specific instances where you collaborated effectively with others, highlighting your can-do attitude and how you contribute to a positive team dynamic.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure and manage your time. Think of examples from previous roles where you thrived under pressure or had to juggle multiple tasks. This will showcase your reliability and ability to maintain high standards even in a hectic setting.
