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For Companies At a Glance
- Tasks: Lead shifts, supervise Baristas, and ensure top-notch customer service.
- Company: Join Costa, a major High Street brand that values individuality.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Be part of a diverse team that celebrates unique talents and backgrounds.
- Why this job: Make an impact in a fast-paced environment while growing your career.
- Qualifications: Experience in retail or hospitality, with strong leadership skills.
The predicted salary is between 12 - 14 £ per hour.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 24 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
Key Responsibilities- Lead shifts in the absence of management, including opening and closing
- Maintain high standards of health & safety and food safety
- Supervise, train and support Baristas / CSAs
- Deliver excellent customer service and drive sales through upselling
- Complete daily checks, paperwork and brand records
- Support stock control, deliveries and ordering
- Ensure full compliance with brand, audit and profit protection standards
- Experienced in retail or hospitality, ideally in a supervisory role
- Customer focused, organised and confident leading a team
- Flexible and able to work in a fast‑paced environment
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Costa Supervisor - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Supervisor - Costa
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. Understanding their values and what they celebrate can help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! As a Cafe Supervisor, you'll need to lead by example. Think of scenarios where you can demonstrate how you'd handle customer interactions and upselling. This will make you stand out during the interview.
✨Tip Number 3
Be ready to talk about your leadership style! Since you'll be supervising Baristas and CSAs, think about how you motivate and support your team. Share specific examples from your past experiences to show how you can bring that spark to Costa.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Costa team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Costa Supervisor - Costa
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you love working in a café environment and how you can bring that spark to Costa!
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality, especially any supervisory roles. We’re looking for someone who can lead a team, so showcase those skills clearly!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your key achievements and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at One Retail
✨Know Your Stuff
Before the interview, make sure you’re familiar with Costa’s values and what it means to be a Cafe Supervisor. Brush up on your knowledge of health and safety standards, customer service excellence, and how to lead a team effectively. This will show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll need to lead shifts and support your team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to motivate others and maintain high standards.
✨Be Customer-Focused
Costa prides itself on excellent customer service. Think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would drive sales through upselling and ensure a fantastic experience for every customer.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.