At a Glance
- Tasks: Lead a dynamic team in delivering exceptional healthcare services in a fast-paced hospital environment.
- Company: Join Medirest, a key player in UK healthcare, partnering with the NHS.
- Benefits: Enjoy a competitive salary, pension scheme, health benefits, and exclusive discounts.
- Other info: Embrace a culture of inclusion and continuous professional development.
- Why this job: Make a real impact in healthcare while driving operational success and innovation.
- Qualifications: Extensive Soft FM management experience and strong leadership skills required.
The predicted salary is between 43200 - 72000 £ per year.
Medirest is at the heart of UK healthcare, delivering exceptional services that support patients, staff, and communities. We are looking for a dynamic, commercially driven General Manager to lead our Central London operation, overseeing a high-performing Soft FM contract in a fast-paced hospital environment. This is your chance to make a real impact—leading a talented on-site team, delivering world-class services, and driving operational and commercial success every single day.
Responsibilities
- Operational Leadership: Drive outstanding performance across all Soft FM services, ensuring safety, hygiene, and patient satisfaction are always top priorities.
- Commercial & Financial Management: Lead budgets and forecasts, optimise costs, and uncover opportunities for revenue growth and efficiency.
- Contract Excellence: Ensure all services meet contractual SLAs and KPIs, working closely with NHS partners and stakeholders.
- People Leadership: Inspire, develop, and lead a team of 60+ colleagues, including senior managers, fostering a culture of excellence and accountability.
- Stakeholder Engagement: Build strong, trusted relationships with hospital leadership, clients, and suppliers.
- Continuous Improvement: Champion innovation, sustainability, and service enhancements that set new benchmarks in healthcare FM.
Qualifications
- Extensive Soft FM management experience
- Strong P&L and financial management expertise
- Proven track record managing large teams and multiple service lines
- Exceptional communication, negotiation, and stakeholder management skills
- A proactive, solution-focused attitude with the drive to succeed
About Us
Medirest, part of Compass Group UK&I, is proud to partner with the NHS to deliver exceptional support services across the UK. Diversity, inclusion, and opportunity are at the heart of who we are, and we believe every colleague deserves the tools and support to thrive.
Benefits
- Competitive salary
- Comprehensive pension scheme
- Access to digital GP and health benefits
- Career development, learning programmes, and progression pathways
- Exclusive discounts with TUI, Expedia, Tesco, Sainsbury's, and more
- Up to 44% off cinema tickets
- Wellness and mindfulness sessions
- A culture of inclusion, respect, and belonging
General Manager - London in City of Westminster employer: One Retail
Medirest is an exceptional employer, offering a dynamic work environment in the heart of Central London where you can lead a talented team and make a significant impact on healthcare services. With a strong focus on employee development, comprehensive benefits, and a culture that prioritises diversity and inclusion, Medirest provides the perfect platform for career growth and personal fulfilment in a fast-paced hospital setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - London in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Medirest. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for interviews by researching Medirest and its values. Understand their commitment to patient satisfaction and operational excellence. This will help you align your answers with what they’re looking for.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've inspired teams in the past and driven performance. Use specific examples that highlight your ability to manage large teams and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Medirest family.
We think you need these skills to ace General Manager - London in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your Soft FM management experience and any relevant achievements that showcase your operational leadership.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Medirest. Share specific examples of how you've driven performance and led teams in the past.
Showcase Your Financial Acumen:Since financial management is key for this role, be sure to include any relevant experience with budgets, forecasts, and revenue growth strategies. We want to see how you can optimise costs and drive success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at One Retail
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your financial acumen. Brush up on your P&L management skills and be ready to discuss how you've optimised budgets in the past. Bring specific examples of cost-saving initiatives or revenue growth strategies you've implemented.
✨Showcase Your Leadership Style
With a team of 60+ colleagues, your leadership approach is crucial. Prepare to share your experiences in developing teams and fostering a culture of excellence. Think about how you’ve inspired others and created accountability within your previous roles.
✨Understand the Healthcare Landscape
Familiarise yourself with the current trends and challenges in healthcare FM, especially in a hospital environment. Be prepared to discuss how you can drive operational success while ensuring safety and patient satisfaction are top priorities.
✨Build Relationships
Stakeholder engagement is key in this role. Think about how you've built strong relationships with clients and suppliers in the past. Be ready to discuss your communication and negotiation skills, and how you can leverage these to enhance collaboration with NHS partners.
