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- Tasks: Supervise a vibrant café team and ensure smooth operations.
- Company: Join Costa, a leading High Street brand that values individuality.
- Benefits: Competitive pay, flexible shifts, and opportunities for career growth.
- Why this job: Make a real impact in a fun environment while developing your skills.
- Qualifications: Experience in supervising teams and a passion for customer service.
- Other info: Be part of a diverse team that celebrates unique talents and backgrounds.
The predicted salary is between 12 - 14 £ per hour.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 24 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
Your Key Responsibilities May Include:- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Using the till, taking orders and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills with a focus on great Customer Service
- Be a team player with a can-do attitude
- Have the ability to work under pressure whilst maintaining a positive attitude
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa - Supervisor - Costa in Chelmsford employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa - Supervisor - Costa in Chelmsford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Cafe Supervisor, you'll need to demonstrate great communication and a can-do attitude. Role-play common scenarios with a friend to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experience where you've successfully supervised a team or handled pressure. Be ready to share these stories during your interview to highlight your ability to create a positive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Costa team. Don’t miss out on this opportunity to grow your career!
We think you need these skills to ace Costa - Supervisor - Costa in Chelmsford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share specific examples of how you've gone above and beyond to make customers happy – it really helps us see your spark!
Highlight Your Supervisory Experience: Make sure to mention any previous experience you have supervising teams. We want to know how you've created a positive environment and supported your team in the past. This will show us you're ready to take on the Cafe Supervisor role.
Be Yourself: We celebrate individuality at StudySmarter, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how that can contribute to our team culture.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at One Retail
✨Know Your Stuff
Before the interview, make sure you understand Costa's values and what it means to be a Cafe Supervisor. Familiarise yourself with their menu, customer service standards, and any recent news about the company. This shows your genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team morale. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service
Costa prides itself on great customer service, so be ready to discuss how you would handle various customer scenarios. Think of specific instances where you've gone above and beyond for a customer, and be prepared to share these stories during your interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This is your chance to show your enthusiasm for the role. Inquire about team dynamics, training opportunities, or how success is measured in the Supervisor role. It shows you're serious about contributing to the team.