At a Glance
- Tasks: Lead a busy Costa store, ensuring excellent customer service and team performance.
- Company: Join Compass Group, a leader in the food service industry.
- Benefits: Highly competitive salary, career development, and potential for permanent roles.
- Other info: Opportunity to thrive in a diverse and inclusive workplace.
- Why this job: Make a real impact in a fast-paced environment while leading a talented team.
- Qualifications: Proven management experience in retail or hospitality and strong leadership skills.
The predicted salary is between 26100 - 31900 £ per year.
Are you an experienced retail or hospitality leader ready to take on a high-profile, high-volume operation? We're seeking an exceptional Store Manager to lead our Costa store at Addenbrooke's Hospital, one of our largest and busiest locations. This is a fantastic opportunity for a commercially minded leader who thrives in a fast-paced environment and enjoys developing high-performing teams while delivering outstanding customer experiences.
While this position is offered as a maternity cover contract until November 2027, we are committed to retaining great talent and there may be opportunities for a permanent role within our wider business for the right candidate. This role offers genuine ownership, significant responsibility, and the chance to make a real impact in a demanding yet rewarding environment.
What You'll Be Doing
- Taking full accountability for the overall performance of a high-volume Costa store
- Leading, coaching and developing a large team to consistently deliver excellent customer service
- Driving sales performance, operational excellence and profitability
- Managing labour, stock control and cost efficiencies to maximise business performance
- Ensuring smooth day-to-day operations within a busy hospital environment
- Creating a positive, engaging and inclusive culture where colleagues can thrive
- Maintaining the highest standards of food safety, health & safety and brand compliance
- Using data, reporting and commercial insights to make informed decisions and improve results
- Acting as the senior leader on site, confidently managing challenges and identifying opportunities for improvement
What We're Looking For
- Proven management experience within a fast-paced retail, hospitality or food service environment
- Experience leading larger teams and managing high-volume operations
- A strong commercial mindset with the ability to drive performance and achieve targets
- An inspiring people leader who can motivate, develop and retain talent
- Resilience and confidence in a demanding, customer-facing environment
- Excellent organisational and problem-solving skills
- Strong communication skills with the ability to build relationships at all levels
- A hands-on approach and willingness to lead from the front
What's In It For You?
- Highly competitive salary
- The opportunity to manage one of our most significant Costa locations
- Exposure to a large-scale, fast-paced operation with excellent career-building experience
- A supportive organisation that actively invests in people development
- Potential opportunities for ongoing employment beyond the fixed-term contract
- The chance to lead a well-established team within a globally recognised brand
- A rewarding role where you'll have real influence over customer experience, team engagement and business success
Costa Store Manager in Cambridge employer: One Retail
One Retail is an exceptional employer that values individuality and fosters a supportive work culture in Hayle, UK. With a commitment to employee growth, we offer training opportunities and a collaborative environment where your contributions are recognised and celebrated. Join us to be part of a team that not only delivers outstanding food experiences but also prioritises your professional development.
