At a Glance
- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Enjoy competitive pay, discounts, wellness classes, and career growth opportunities.
- Why this job: Make a real impact by delivering exceptional customer experiences in a vibrant café environment.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Flexible shifts with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
We’re currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you’ll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Salary: £30,000 per annum. Shifts: 5 out of 7 days with various shift patterns, including some weekends.
Responsibilities
- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager’s absence
About You
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa Coffee in Cambridge employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa Coffee in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This way, you can show how your own vibe fits in with theirs, making you a more appealing candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Assistant Manager role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or handled tough situations in the past. This will demonstrate that you're not just a team player but also someone who can step up when needed.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Costa Coffee in Cambridge
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what excites you about working in a café environment. A genuine passion can really make your application stand out!
Highlight Your Leadership Skills: Since this role involves supporting the Store Manager and leading a team, be sure to showcase any previous experience you have in supervisory roles. Share specific examples of how you've motivated and inspired others.
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to maintain a professional tone. Use clear language and avoid slang to ensure your application is easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to complete your application smoothly!
How to prepare for a job interview at One Retail
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and offerings. Being able to discuss your favourite drinks or suggest popular items shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your team to deliver exceptional customer service, as this is key for the Assistant Manager role.
✨Understand Operational Excellence
Brush up on your knowledge of café operations, including stock management and health and safety standards. Be ready to discuss how you would maintain these standards in a busy environment, demonstrating your readiness for the role.
✨Emphasise Teamwork and Initiative
Be prepared to talk about times when you've worked collaboratively with others or taken the initiative in your previous roles. This will show that you're a team player who can step up when needed, which is crucial for supporting the Store Manager.