At a Glance
- Tasks: Supervise cafe operations, manage deliveries, and support your team in a vibrant environment.
- Company: Join Compass Group UK&I, a leading name in the hospitality industry with 6,000 venues.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic learning opportunities.
- Why this job: Be part of a diverse team that values individuality and offers career progression.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Embrace a culture of inclusivity where everyone can thrive.
Overview
We\βre currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.
As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift patterns
Here\\\βs an idea of what your shift patterns will be: 5 out of 7 days
Before You Apply
Are you willing to learn new skills? Here\\\βs what you need to know before applying with Compass Group UK&I:
Key Responsibilities
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager\\\βs guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Cafe Supervisor Will
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you\\\βll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\\βs biggest businesses.
Job Reference: com/2101/97982001/52786367/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
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Cafe Supervisor - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Cafe Supervisor - Costa
β¨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding their approach will help you align your responses during the interview and demonstrate that you're a great fit for their team.
β¨Tip Number 2
Prepare examples from your previous experience where you've successfully supervised a team or handled challenging situations. This will showcase your leadership skills and ability to maintain a positive work environment.
β¨Tip Number 3
Research common health and safety regulations in the food service industry. Being knowledgeable about these standards will not only impress your interviewers but also show your commitment to maintaining a safe working environment.
β¨Tip Number 4
Network with current or former employees of Costa, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Cafe Supervisor position. Tailor your application to highlight relevant experience and skills that match what Compass Group UK&I is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory experience, particularly in a cafΓ© or similar environment. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams or improved operations in past roles. Make sure to convey your understanding of the importance of food handling and hygiene standards.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at One Retail
β¨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams in a cafΓ© or similar environment. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved team performance.
β¨Demonstrate Customer Service Skills
Since the role focuses on excellent customer service, think of instances where you went above and beyond for customers. Be ready to share these stories to illustrate your commitment to providing a positive customer experience.
β¨Understand Food Safety Regulations
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. Being able to discuss these topics confidently will show that you take the responsibilities of the role seriously.
β¨Prepare for Team Dynamics Questions
Expect questions about how you would create a positive environment for your team. Think about strategies youβve used in the past to motivate staff, delegate tasks effectively, and maintain morale during busy periods.