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- Tasks: Supervise cafe operations, manage deliveries, and create a positive team environment.
- Company: Join Costa, a leading High Street brand with a commitment to employee growth and individuality.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for learning and development.
- Why this job: Be part of a supportive culture that values diversity and rewards hard work.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Work part-time, 30 hours a week, with a chance to progress your career.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will have:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cafe Supervisor - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes Costa unique will help you demonstrate your alignment with their culture during any interviews or discussions.
✨Tip Number 2
Highlight your previous supervisory experience in similar environments. Be ready to share specific examples of how you've successfully managed a team, resolved conflicts, or improved service quality in past roles.
✨Tip Number 3
Prepare to discuss your approach to maintaining high hygiene and safety standards. Given the importance of these aspects in a café setting, showcasing your knowledge and commitment can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Costa if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams, customer service skills, and any previous roles in the food and beverage industry. Use keywords from the job description to align your experience with what Costa is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams or improved customer service in past positions, demonstrating your ability to create a positive work environment.
Highlight Relevant Skills: In your application, emphasise your communication skills, ability to work under pressure, and your proactive approach. These are key attributes that Costa values in a Cafe Supervisor.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at One Retail
✨Showcase Your Supervisory Experience
Make sure to highlight any previous experience you have supervising teams, especially in a café or similar environment. Be ready to discuss specific examples of how you've motivated your team and handled challenges.
✨Emphasise Customer Service Skills
As a Cafe Supervisor, excellent customer service is key. Prepare to share instances where you've gone above and beyond for customers, and how you ensure your team delivers the same high standard.
✨Demonstrate Teamwork and Leadership
Talk about your ability to work as part of a team while also taking on a leadership role. Discuss how you create a positive environment and support your colleagues, which is crucial for this position.
✨Understand Health & Safety Regulations
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. Be prepared to discuss how you would ensure compliance in the café setting.
