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- Tasks: Supervise a vibrant café team and ensure smooth operations at Costa.
- Company: Join One Retail, a major High Street brand with a focus on individuality.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a dynamic environment where your leadership can shine.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Embrace diversity and thrive in a supportive workplace culture.
Join to apply for the Cafe Supervisor – Costa role at One Retail.
We’re currently recruiting a dedicated Café Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full‑time basis, contracted to 35 hours per week.
As a Café Supervisor you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift patterns are variable.
Key Responsibilities
- Ensuring all deliveries are checked and stored promptly and correctly.
- Supervising a small team, creating a positive environment where everyone feels welcomed and supported.
- Being a responsible key holder.
- Using the till, taking orders and receiving payments.
- Assisting with weekly bookwork and any other duties that are necessary.
- Producing weekly rotas following the manager’s guidelines.
- Placing orders for stock to maintain the correct stock levels.
- Delegating where necessary and ensuring the team is proactive at all times.
- Complying with Food Handling & Hygiene standards.
- Complying with Health & Safety regulations.
Ideal Candidate
- Previous experience supervising frontline teams within a similar environment.
- Good communication skills to liaise with a wide range of team members and customers.
- Able to comply with legislation and follow all rules and regulations laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety.
- Customer service focused.
- Team player and can‑do attitude.
- Takes pride in personal appearance and hygiene.
- Self‑motivated and able to use own initiative.
- Ability to work under pressure whilst maintaining a positive attitude.
As part of Compass, you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Cafe Supervisor - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your communication skills! As a Cafe Supervisor, you'll need to liaise with both team members and customers. Try role-playing common scenarios with a friend to boost your confidence and ensure you're ready to shine.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've successfully supervised a team or handled a tough situation. This will demonstrate your ability to create a positive environment at Costa.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available for applicants that can give you an edge in the hiring process.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience you have supervising teams in a café or similar environment. We want to see how your skills can help us maintain that high standard of quality work!
Be Personable: Since this role involves liaising with both team members and customers, let your personality shine through! Use your application to show us how you create a positive environment and support those around you.
Follow the Guidelines: Read through the job description carefully and ensure your application reflects our key responsibilities and ideal candidate traits. We love it when applicants align their skills with what we’re looking for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our Costa team. We can’t wait to hear from you!
How to prepare for a job interview at One Retail
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Cafe Supervisor. Brush up on your knowledge of food handling, hygiene standards, and health & safety regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Leadership Skills
As a supervisor, you'll be leading a team, so be prepared to discuss your previous experience in managing frontline teams. Share specific examples of how you've created a positive work environment and supported your colleagues. This will demonstrate your ability to foster teamwork and motivate others.
✨Customer Service is Key
Costa values customer service, so think of examples where you've gone above and beyond for customers. Be ready to explain how you handle difficult situations and ensure customer satisfaction. This will highlight your commitment to providing an excellent experience for every customer.
✨Dress to Impress
First impressions matter! Make sure you present yourself well by dressing appropriately for the interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand with pride.
