Cafe Manager - Costa

Cafe Manager - Costa

Portsmouth Full-Time 34000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional food and customer service at Costa.
  • Company: Join Compass Group UK&I, a leader in catering and service operations.
  • Benefits: Enjoy competitive pay, free meals on shift, and opportunities for career growth.
  • Why this job: Be part of a vibrant culture that celebrates individuality and rewards excellence.
  • Qualifications: Must have 2+ years of management experience and a passion for great food.
  • Other info: Diversity is our strength; we value unique talents and backgrounds.

The predicted salary is between 34000 - 46000 £ per year.

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Cafe Manager – Costa – Queen Alexandra Hospital Portsmouth

£40000 per annum/ 24hour trading unit

Cafe Manager – Costa – Queen Alexandra Hospital Portsmouth

£40000 per annum/ 24hour trading unit

Free meal on shift

We\’re recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a Costa brand on a full time basis, contracted to 40 hours per week.

As a Cafe Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you\’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include

  • Supervising teams to ensure we continue to deliver impeccable food and customer service
  • Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Identifying opportunities for new service concepts to drive sales
  • Liaising between customers and our internal teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our Ideal Cafe Manager Will

  • Be passionate about great-tasting food and exceptional customer service
  • Have a minimum of two years of management experience within a similiar sector or industry
  • Have experience managing teams in a similar role
  • Demonstrate brilliant financial acumen
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.

Job Reference: com/2805/74946001/52741285/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Retail

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Cafe Manager - Costa employer: One Retail

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Cafe Manager at Queen Alexandra Hospital in Portsmouth, you will enjoy competitive pay, free meals on shift, and a supportive work culture that encourages career progression and celebrates diversity. Join us to be part of a team that is dedicated to delivering outstanding food and customer service while fostering an environment where everyone can thrive.
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Contact Detail:

One Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cafe Manager - Costa

✨Tip Number 1

Familiarise yourself with the Costa brand and its values. Understanding their commitment to exceptional food and customer service will help you align your experience and passion with what they are looking for in a Cafe Manager.

✨Tip Number 2

Highlight your management experience in similar sectors during networking opportunities. Engage with current or former employees on platforms like LinkedIn to gain insights and potentially get referrals, which can significantly boost your chances.

✨Tip Number 3

Prepare to discuss specific examples of how you've improved team performance and customer satisfaction in previous roles. Being able to demonstrate your financial acumen and operational efficiency will set you apart from other candidates.

✨Tip Number 4

Stay updated on industry trends and new service concepts that could drive sales in a cafe setting. Showing that you are proactive and innovative can impress hiring managers and demonstrate your commitment to the role.

We think you need these skills to ace Cafe Manager - Costa

Team Leadership
Customer Service Excellence
Financial Acumen
Inventory Management
Budget Monitoring
Health & Safety Compliance
Communication Skills
Organisational Skills
Problem-Solving Skills
Sales Strategy Development
Training and Development
Operational Efficiency
Adaptability
Passion for Food

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in the food and customer service sectors. Use specific examples that demonstrate your ability to lead teams and manage operations effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for exceptional food and customer service. Mention your experience in managing teams and how you can contribute to the success of the Costa brand at One Retail.

Highlight Key Skills: Emphasise your financial acumen, communication skills, and organisational abilities in your application. These are crucial for the Cafe Manager role and should be evident in both your CV and cover letter.

Showcase Your Leadership Style: In your application, describe your leadership style and how you support and train your team. Provide examples of how you've motivated staff in previous roles to achieve their best performance.

How to prepare for a job interview at One Retail

✨Show Your Passion for Food and Service

Make sure to express your enthusiasm for great-tasting food and exceptional customer service during the interview. Share specific examples of how you've delivered outstanding experiences in previous roles, as this aligns perfectly with what the company values.

✨Demonstrate Your Management Experience

Be prepared to discuss your management experience in detail. Highlight your ability to supervise teams effectively, manage inventories, and monitor budgets. Use concrete examples to illustrate how you've successfully led a team in a similar environment.

✨Communicate Your Financial Acumen

Since financial management is crucial for this role, be ready to talk about your experience with budgets and KPIs. Discuss any strategies you've implemented to improve financial performance in past positions, showcasing your analytical skills.

✨Emphasise Your Commitment to Health & Safety

Given the importance of Health & Safety standards in the catering industry, make sure to mention your understanding and experience in implementing these standards. Share examples of how you've ensured compliance and maintained a safe working environment for your team.

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