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- Tasks: Lead a team to deliver top-notch food and customer service in a vibrant café environment.
- Company: Join Compass Group UK&I, a leader in the food service industry with 6,000 venues.
- Benefits: Enjoy competitive pay, great perks, and endless opportunities for learning and growth.
- Why this job: Be part of a diverse culture that values individuality and rewards hard work.
- Qualifications: Must have 2+ years of management experience and a passion for food and service.
- Other info: Flexible shift patterns and a chance to make a real impact in a major brand.
The predicted salary is between 28800 - 43200 £ per year.
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We\’re currently recruiting a dedicated Cafe Manager to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week.
As a Cafe Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to Costa? Here\’s what you need to know before applying:
Your Key Responsibilities Will Include
- Supervising teams to ensure we continue to deliver impeccable food and customer service
- Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Identifying opportunities for new service concepts to drive sales
- Liaising between customers and our internal teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Our Ideal Cafe Manager Will
- Be passionate about great-tasting food and exceptional customer service
- Have a minimum of two years of management experience within a similiar sector or industry
- Have experience managing teams in a similar role
- Demonstrate brilliant financial acumen
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/1607/74646001/52745717/R/WJ #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Retail
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Cafe Manager - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you align your management style with their expectations.
✨Tip Number 2
Network with current or former employees of Costa to gain insights into the company culture and operational challenges. This can provide you with valuable information that you can use during interviews to demonstrate your understanding of the role.
✨Tip Number 3
Prepare to discuss specific examples from your previous management experience that showcase your ability to lead teams, manage budgets, and improve customer service. Tailoring your examples to reflect the responsibilities listed in the job description will make a strong impression.
✨Tip Number 4
Stay updated on industry trends and innovations in the café sector. Being knowledgeable about new service concepts or customer preferences can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Cafe Manager - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in the food and beverage sector. Emphasise your skills in team supervision, financial acumen, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've successfully managed teams and improved operations in previous roles.
Highlight Key Responsibilities: In your application, address the key responsibilities listed in the job description. Discuss your experience with managing inventories, monitoring budgets, and implementing health and safety standards.
Showcase Your Ambition: Convey your motivation to grow within the company. Mention any relevant training or upskilling you've undertaken, and express your enthusiasm for contributing to Costa's success.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
As a Cafe Manager, your role revolves around exceptional customer service. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Your Management Experience
Highlight your management experience by discussing your leadership style and how you've successfully managed teams in the past. Use concrete examples to illustrate your ability to motivate and train staff.
✨Understand Financial Acumen
Since financial management is key in this role, brush up on your knowledge of budgeting and inventory management. Be ready to discuss how you've effectively managed finances in previous positions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you resolved them, particularly in high-pressure situations.
