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- Tasks: Lead teams to deliver top-notch food and service while managing daily operations.
- Company: Join One Retail, dedicated to enhancing customer experiences with fresh food and exceptional service.
- Benefits: Enjoy full-time hours, career progression, and a culture that celebrates individuality and rewards hard work.
- Why this job: Be part of a mission-driven team that values innovation and memorable customer interactions.
- Qualifications: Bring at least two years of management experience and a passion for food and service.
- Other info: Opportunity to develop skills and make a real impact in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
We\’re recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. If you are passionate about delivering exceptional food and world-class customer service, and can confidently oversee catering and service operations, this could be the role for you. Full-time contracts are available at 40 hours per week. At the heart of One Retail, our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every customer. In return, you\’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Responsibilities
- Leading and motivating teams to deliver consistently high standards of food and service
- Overseeing day-to-day operations, including stock management, budgets, and performance monitoring
- Working closely with your line manager to track KPIs and deliver against business targets
- Maintaining a strong and positive brand presence in line with Compass Group UK&I values
- Driving innovation by identifying opportunities for new service concepts and customer offers
- Acting as the link between customers and internal teams to ensure expectations are exceeded
- Supporting, developing, and training team members, leading by example at every step
- Ensuring compliance with Health & Safety and Food Safety standards across all operations
Qualifications
- A true passion for food, service, and delivering memorable customer experiences
- Minimum two years\’ management experience in a similar environment
- Proven ability to lead and develop successful teams
- Strong financial and operational management skills
- Excellent communication and organisational abilities
- Ambitious, motivated, and always looking to develop skills and knowledge
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Cafe Manager employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Network with current or former Café Managers to gain insights into the role and the company culture. This can help you understand what they value in a candidate and give you an edge during interviews.
✨Tip Number 2
Research the latest trends in food service and customer experience. Being knowledgeable about current industry standards can impress your interviewers and show that you're proactive about your professional development.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams and improved service standards in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Demonstrate your passion for food and customer service during your interactions with us. Share personal anecdotes or experiences that highlight your commitment to creating memorable customer experiences.
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in café management, focusing on your leadership skills and any achievements in customer service. Use specific examples that demonstrate your ability to manage teams and operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and service. Mention why you want to work with this company specifically and how your values align with theirs. Be sure to include examples of how you've delivered exceptional customer experiences in the past.
Highlight Relevant Skills: In your application, emphasise your financial and operational management skills. Discuss your experience with stock management and performance monitoring, as these are key responsibilities of the Café Manager role.
Showcase Your Leadership Experience: Detail your previous management roles, particularly those in similar environments. Highlight how you've motivated teams and driven innovation in service concepts, as this will resonate well with the company's mission.
How to prepare for a job interview at One Retail
✨Show Your Passion for Food and Service
Make sure to express your genuine enthusiasm for food and customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your management style and how you motivate teams. Highlight instances where you've successfully led a team, resolved conflicts, or improved performance, as this will showcase your ability to lead effectively.
✨Know the Company Values
Familiarise yourself with the company's mission and values. Be ready to explain how your personal values align with theirs, particularly regarding exceptional service and innovation in food offerings.
✨Prepare for Operational Questions
Expect questions about day-to-day operations, stock management, and financial oversight. Brush up on your knowledge of KPIs and be prepared to discuss how you've tracked and achieved business targets in the past.
