At a Glance
- Tasks: Lead teams to deliver top-notch food and service while managing daily operations.
- Company: Join Compass Group UK&I, dedicated to exceptional customer experiences and fresh food.
- Benefits: Enjoy full-time hours, career progression, and a supportive work culture.
- Other info: Opportunity to innovate and create memorable customer experiences.
- Why this job: Be part of a mission-driven team that values individuality and rewards excellence.
- Qualifications: Two years of management experience in a similar role; strong leadership and communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
We’re recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. Full-time contracts are available at 40 hours per week.
At the heart of One Retail, our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every customer.
In return, you’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Key responsibilities
- Leading and motivating teams to deliver consistently high standards of food and service
- Overseeing day-to-day operations, including stock management, budgets, and performance monitoring
- Working closely with your line manager to track KPIs and deliver against business targets
- Maintaining a strong and positive brand presence in line with Compass Group UK&I values
- Driving innovation by identifying opportunities for new service concepts and customer offers
- Acting as the link between customers and internal teams to ensure expectations are exceeded
- Supporting, developing, and training team members, leading by example at every step
- Ensuring compliance with Health & Safety and Food Safety standards across all operations
- A true passion for food, service, and delivering memorable customer experiences
- Minimum two years’ management experience in a similar environment
- Proven ability to lead and develop successful teams
- Strong financial and operational management skills
- Excellent communication and organisational abilities
- Ambitious, motivated, and always looking to develop skills and knowledge
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management
Industries
- Retail and Food and Beverage Services
Referrals increase your chances of interviewing at One Retail by 2x
Cantley, England, United Kingdom; Worlingham, England, United Kingdom; Aldeburgh, England, United Kingdom; Norwich, England, United Kingdom
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Cafe Manager in Lowestoft employer: One Retail
Joining Compass Group UK&I as a Catering Assistant means becoming part of a dynamic team dedicated to delivering exceptional food experiences. With flexible shifts and a strong emphasis on employee growth, you will thrive in a supportive work culture that values your contributions and encourages professional development within one of the UK's leading venue networks.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager in Lowestoft
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like One Retail. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to One Retail
Don't be shy about reaching out to One Retail directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Manager in Lowestoft
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about One Retail and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at One Retail
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
