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- Tasks: Lead teams to deliver top-notch food and service while managing daily operations.
- Company: Join Compass Group UK&I, dedicated to exceptional customer experiences and fresh food.
- Benefits: Enjoy full-time hours, career progression, and a supportive work culture.
- Why this job: Be part of a mission-driven team that values individuality and rewards excellence.
- Qualifications: Two years of management experience in a similar role; strong leadership and communication skills required.
- Other info: Opportunity to innovate and create memorable customer experiences.
The predicted salary is between 30000 - 42000 £ per year.
We’re recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. Full-time contracts are available at 40 hours per week.
At the heart of One Retail, our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every customer.
In return, you’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Key responsibilities
- Leading and motivating teams to deliver consistently high standards of food and service
- Overseeing day-to-day operations, including stock management, budgets, and performance monitoring
- Working closely with your line manager to track KPIs and deliver against business targets
- Maintaining a strong and positive brand presence in line with Compass Group UK&I values
- Driving innovation by identifying opportunities for new service concepts and customer offers
- Acting as the link between customers and internal teams to ensure expectations are exceeded
- Supporting, developing, and training team members, leading by example at every step
- Ensuring compliance with Health & Safety and Food Safety standards across all operations
- A true passion for food, service, and delivering memorable customer experiences
- Minimum two years’ management experience in a similar environment
- Proven ability to lead and develop successful teams
- Strong financial and operational management skills
- Excellent communication and organisational abilities
- Ambitious, motivated, and always looking to develop skills and knowledge
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management
Industries
- Retail and Food and Beverage Services
Referrals increase your chances of interviewing at One Retail by 2x
Cantley, England, United Kingdom; Worlingham, England, United Kingdom; Aldeburgh, England, United Kingdom; Norwich, England, United Kingdom
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Cafe Manager employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Network with current or former Cafe Managers in the industry. They can provide valuable insights into the role and may even refer you to open positions at their locations.
✨Tip Number 2
Research Compass Group UK&I and their values thoroughly. Understanding their mission and how they operate will help you align your experience and passion for food and service with their expectations during interviews.
✨Tip Number 3
Prepare examples of how you've successfully led teams and improved customer experiences in previous roles. Being able to share specific stories will demonstrate your capability and fit for the Cafe Manager position.
✨Tip Number 4
Stay updated on the latest trends in the food and beverage industry. Showing that you are knowledgeable about current innovations can set you apart as a candidate who is ready to drive new service concepts.
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food service and management. Emphasise your leadership skills and any achievements that demonstrate your ability to deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and service. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as financial management, team development, and compliance with health and safety standards. Use concrete examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Cafe Manager role.
How to prepare for a job interview at One Retail
✨Show Your Passion for Food and Service
Make sure to express your genuine enthusiasm for food and customer service during the interview. Share specific examples of how you've created memorable experiences for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your management style and how you motivate teams. Highlight instances where you've successfully led a team, resolved conflicts, or improved performance, as this is crucial for the role.
✨Know Your Numbers
Familiarise yourself with key financial metrics relevant to café management, such as budget management and stock control. Be ready to discuss how you've managed budgets and driven profitability in past positions.
✨Emphasise Compliance Knowledge
Since health and safety standards are vital in this role, be prepared to talk about your experience with compliance. Discuss any training you've undertaken and how you've ensured adherence to food safety regulations in your previous jobs.
