At a Glance
- Tasks: Lead a talented team in delivering top-notch services at South Bristol Community Hospital.
- Company: Join Compass Group UK&I, a leader in healthcare support services.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Other info: Be part of a diverse culture that values inclusion and personal growth.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Proven experience in Soft FM management and strong financial acumen required.
The predicted salary is between 50000 - 55000 £ per year.
Location: Bristol
Salary: 50,000 - 55,000 per annum + benefits
Hours: Monday to Friday
Sector: Medirest | Compass Group UK&I
Clearance: DBS (Enhanced)
Lead with Purpose. Deliver with Excellence.
We're a business that puts people and performance at the heart of everything we do. As we continue to grow across the UK healthcare sector, we're looking for a commercially driven and experienced General Manager to take the lead at South Bristol Community Hospital, overseeing a Soft FM contract.
This is your opportunity to play a key leadership role in one of Bristol's most respected community healthcare environments, managing a talented on-site team and delivering first-class services that make a real difference every day.
What You'll Be Doing
As General Manager, you'll oversee the full Soft Facilities Management (FM) service - including cleaning, catering, portering, security, car park, and retail operations. You'll be responsible for ensuring seamless service delivery, operational excellence, and financial performance across a busy hospital environment.
Key responsibilities include:
- Operational Leadership: Drive performance across all soft FM services, maintaining the highest standards of safety, hygiene, and customer satisfaction.
- Commercial Management: Manage budgets and forecasts, optimise costs, and identify opportunities to increase revenue and efficiency.
- Contract Compliance: Ensure all services meet contractual SLAs and KPIs, working collaboratively with NHS partners and key stakeholders.
- People Leadership: Lead and develop a diverse team of 60 colleagues, including 3 direct reports.
- Stakeholder Engagement: Build strong, positive relationships with hospital management, clients, and suppliers.
- Continuous Improvement: Champion innovation, sustainability, and a culture of accountability and excellence.
About You
You're a confident, commercially minded leader who thrives in fast-paced environments and knows how to deliver results. You'll bring:
- Proven Soft FM management experience (ideally within healthcare or similar sectors)
- Strong financial acumen and P&L accountability
- Experience in managing large teams and multiple service lines
- A proactive, self-starting attitude and the ability to work independently
- Excellent communication, negotiation, and stakeholder management skills
Why Join Us?
At Compass Group UK&I, we make sure our people are supported, rewarded, and empowered to succeed.
Here's what we offer:
- Competitive salary up to 55,000
- Comprehensive pension scheme
- Access to digital GP and health benefits
- Career Pathways and learning programmes for growth
- Exclusive discounts with TUI, Expedia, Tesco, Sainsbury's, and more
- Up to 44% off cinema tickets
- Free access to wellness and mindfulness sessions
- A culture built on inclusion, respect, and belonging
About Compass Group & Medirest
We're proud to partner with the NHS to deliver exceptional support services across the UK. Diversity, inclusion, and opportunity are at the core of who we are. We believe in empowering every colleague to be their best and thrive - because diversity is our strength.
Next Steps
If you're a motivated leader ready to make an impact in healthcare FM, we'd love to hear from you. Apply today and bring your expertise to a team that's shaping the future of hospital facilities management.
General Manager - Bristol employer: One Retail
One Retail is an exceptional employer that values individuality and fosters a supportive work culture in Hayle, UK. With a commitment to employee growth, we offer training opportunities and a collaborative environment where your contributions are recognised and celebrated. Join us to be part of a team that not only delivers outstanding food experiences but also prioritises your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like One Retail. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to One Retail
Don't be shy about reaching out to One Retail directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about One Retail and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at One Retail
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
