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For Companies At a Glance
- Tasks: Craft delicious drinks and provide top-notch service to customers.
- Company: Join Costa, a leading High Street brand known for its commitment to quality and people.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for growth and development.
- Why this job: Be part of a vibrant team that values individuality and rewards hard work.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: This is a casual role with variable shifts, perfect for students or those seeking flexibility.
Overview
We\’re currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 30 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Shift patterns: 5 out of 7 days.
Responsibilities
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Check if brewing equipment operates properly and report any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Barista Will
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have Hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
About Compass
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2101/97983001/52786366/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Barista - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and drink preparation methods. Being knowledgeable about their offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, demonstrating your ability to connect with customers will make you stand out.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated effectively with others. Highlighting your role in a successful team can demonstrate that you're a great fit for the Barista position.
✨Tip Number 4
Be prepared to discuss how you handle pressure and time management. Barista roles can be fast-paced, so sharing specific examples of how you've thrived in similar situations will help you make a strong impression.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Barista position. Understand the key responsibilities and the skills required, such as customer service experience and knowledge of brewing methods.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and any hands-on experience with brewing equipment. Use specific examples that demonstrate your ability to work under pressure and your excellent communication skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Costa and how your values align with theirs, especially regarding teamwork and customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at One Retail
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different coffee blends and brewing methods, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role requires excellent communication and customer service skills, prepare examples from your past experiences where you successfully handled customer interactions. This could include resolving complaints or going above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork
Being a team player is crucial in a busy café environment. Be ready to discuss how you've worked effectively within a team in previous roles, and emphasise your ability to collaborate and support your colleagues.
✨Prepare for Practical Questions
Expect questions that assess your practical knowledge of food handling, hygiene standards, and health and safety regulations. Brush up on these topics beforehand, and be prepared to explain how you would maintain a clean and safe working environment.
