At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food experiences and customer service.
- Company: Join Compass Group UK&I, a leader in the catering industry.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts on travel and shopping.
- Other info: Embrace diversity and thrive in a supportive workplace culture.
- Why this job: Make a real impact in a vibrant café environment while advancing your career.
- Qualifications: Previous management experience and a passion for customer service are essential.
The predicted salary is between 31320 - 31320 £ per year.
We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world‑class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift patterns: 5 out of 7 days.
Here’s What You Need To Know Before Applying
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our Ideal Assistant Cafe Manager Will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa employer: One Retail
Compass Group UK&I is an exceptional employer that prioritises the growth and well-being of its employees, offering a comprehensive benefits package including a contributory pension scheme, access to digital healthcare, and exclusive discounts on travel and shopping. With a strong commitment to diversity and inclusion, the company fosters a supportive work culture where individuality is celebrated, and employees are encouraged to develop their skills through tailored career pathways and learning programmes. Join us in Slough to be part of a leading organisation that values your contributions and provides meaningful opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Costa
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the industry. A personal recommendation can make all the difference when you're aiming for that Assistant Cafe Manager role.
✨Tip Number 2
Prepare for the interview by researching Compass Group UK&I and their values. Show us how your passion for exceptional customer service aligns with our mission. We love candidates who can demonstrate their knowledge about our brand!
✨Tip Number 3
Practice common interview questions and answers with a friend or in front of the mirror. Confidence is key, so make sure you can articulate your experience managing teams and delivering incredible food experiences without a hitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and growing your career with Compass.
We think you need these skills to ace Assistant Manager - Costa
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for exceptional customer service shine through. We want to see how you can bring that enthusiasm to the role of Assistant Cafe Manager!
Tailor Your Experience:Make sure to highlight your previous experience in similar roles. We’re looking for someone who has managed teams and knows the ins and outs of running a cafe, so be specific about your achievements!
Be Organised:Your organisational skills are key! In your application, mention how you've successfully managed inventories or budgets in the past. This will show us you’re ready to take on the responsibilities of the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Compass Group UK&I.
How to prepare for a job interview at One Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Cafe Manager inside out. Familiarise yourself with Compass Group UK&I's values and how they prioritise exceptional customer service. This will help you demonstrate your passion for the role and align your answers with their expectations.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be motivating and managing a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your communication and organisational skills to show that you can keep everything running smoothly.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a busy shift or dealing with a dissatisfied customer. Think through your responses beforehand, focusing on how you would ensure exceptional service and maintain a positive brand image, as these are key responsibilities of the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
